331 Customer Reviews

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SERVICES AVAILABLE IN Rockford
Are you looking for home services in Rockford? We've got you covered! Whether you need appliance repair, heating and air conditioning service, or carpet cleaning, we have experts in your area.
Schedule your repair service appointment today!
Here's what one of our technicians says about working for Sears Home Services:
As a seasoned technician with over 15 years of experience, I've had the pleasure of serving the Rockford, IL community with dedication and pride. This city feels like home, and I understand the importance of reliable service when it comes to keeping your household running smoothly. Whether it's a fridge that's not cooling or a dryer that's lost its spin, my goal is always to provide fast, efficient, and trustworthy service. If you're ever in need of appliance repair near me, you can count on our expertise to get the job done right. We're here to ensure your appliances get back to peak performance, so you can focus on what truly matters.
LOCATIONS NEAR ROCKFORD
FIVE STAR SERVICE
With more than 500k 5-Star Reviews, you don't have to take our word for it.
Frig
Jorge went the extra mile. Explained what was wrong, how fixed and listened. Extremely please with his service. Good person for NEW TECHS to learn processes of repair as well Deal with Dissatisfied customer. Customer service 100%. Excellent!
Antoinette B, Winnebago, IL
June 24, 2026
Hunter is the best
Hunter came to my house because my central air was not working. As a new home owner, I don't know a lot. Hunter explained the issue and educated me on the process of fixing it. He was kind and patient and very experienced.
Kelcey M, Rockford, IL
June 23, 2026
AC service
The guys were great and honest with the fact that there was not a leak in the coolant. Great personalities.
Karen W, Belvidere, IL
June 06, 2026
Great work !
Hunter was fast, insightful and overall a great experience ! I would definetely call for service again ! Thank you for the help hunter !
Jose N, Rockford, IL
June 02, 2026
Tony is great!
I always hope to get Tony when we have an HVAC repair. Patient, knowledgeable professional. 10/10 would recommend
Logan P, Rockford, IL
June 01, 2026
Repair of refrigerator
Miguel did wonderful! He listened and helped. If Sears would allow the previous person to return to the customer that would be good. We had so many people that nobody knew what was going on with the repair. Thanks to Miguel, it finally got taken care of!
Priscilla S, Winnebago, IL
May 28, 2026
Dishwasher
On time and friendly gave me information on what will happen with my dishwasher if they can't find the part
Susan P, Rockford, IL
May 15, 2026
A Great Service Guy!
Elian, was considerate, polite and very respectful. He always came to the house with a smile on his face. He was patient and answered all of my questions as well as took the time to show me what was wrong with my washing machine. Elian's customer service skills was top notch!
Tina B, Freeport, IL
May 05, 2026
Was very nice
Not good took a long time for Sears to fixed my refrigerator why I don't know however service man was very nice and seem to do a good job and was thoughtful. And nice Thank you
Judith B, Belvidere, IL
April 30, 2026
Service review
He found the issue within a half hour. The filter needs to be replaces.
Claudine R, Freeport, IL
April 14, 2026
