Rocky Hill, CT improve reviews

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3.9 out of 5 stars

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  1. Overall rating

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    Process seemed convoluted and drawn out. The installation crew was excellent and worked their tails off the complete the install in one day.
    WINSTED, CT
    December 04, 2022
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    It took 3 days to do and left me with no heat for 2 days
    PUTNAM, CT
    November 27, 2022
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    {{Laura}}, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    Sears Home Services on December 02, 2022
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    The installation was fine but l’m still waiting for the thermostat to be installed. I’m still waiting to hear from “Doug”.
    New Haven, CT
    November 27, 2022
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    Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
    Sears Home Services on December 02, 2022
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    Sales team promised installation in two weeks but it took 3-4 months. Misleading. The contractor who finally did the installation was excellent.
    WESTON, CT
    September 25, 2022
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    Dear Robert, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    Sears Home Services on September 28, 2022
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    The work took too long to complete.
    NEW BRITAIN, CT
    September 04, 2022
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    Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
    Sears Home Services on September 08, 2022
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    Appalling experience. The work wasn’t done and took way too long to complete. poor communication. The product installed wasn’t up to standard.
    FAIRFIELD, CT
    July 17, 2022
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    Dear Jermaine, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    Sears Home Services on July 20, 2022
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    The tean was very helpful and professional
    Oakdale, CT
    July 10, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on July 13, 2022
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    Good product. Good price. Great install team.
    Ridgefield, CT
    July 10, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on July 15, 2022
  9. Overall rating

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    Air conditioner unit. Perfect.
    EAST HARTFORD, CT
    July 03, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on July 06, 2022
  10. Overall rating

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    great experience. new front door. Robert from sales wonderful. installation guys great. product is excellent quality. highly recommend.
    Danbury, CT
    June 19, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on June 24, 2022