Casey is the epitome oh the perfect repairman. He explained everything and fixed my machine. I wish you had sent him at the very beginning. I'd rate him 5 star. The first repair person you sent came 3 different times and was unable to fix the problem. I think you should have sent someone else earlier. I think it's reasonable to expect a successful repair at the first appointment. In this case parts had to be ordered so another appointment was needed and that was understandable. 4 visits over 2 1/2 weeks was not the greatest service. I also think it would be helpful if you would provide a better window in telling when the repair person would be arriving—maybe morning or afternoon.

Nate was very helpful in resolving our problem and had good advice on proper machine usage

Michael has serviced two of our appliances in the past few weeks and has done a great job with each of them. We are completely satisfied and pleased with his work!

Casey & Michael did great work. They found the program quickly, ordered the replacement part, & were even able to do the repair before the scheduled appointment which was still 2weeks out. Thanks Casey & Michael!

Tech was knowledgeable and friendly. Got my repair done quickly

Casey, along with his assistant technician, were courteous, professional and did an outstanding job completing the service call.

It was a pleasure having Nate be my service tech. She was pleasant and professional and knowledgeable about the problem we were having. She provided me with a number of options to select from which is what I needed. I would recommend her services if you have any appliance issues.

Casey and Michael were efficient and professional in installing a new ice maker. They took about 10 minutes to do a job that would have taken me half a day if I wanted to DIY. I'm very satisfied.

Very thankful for his service and he was able to get our appliance working that hasn't worked since Jan