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98-180 Kamehameha Highway Reviews
Read reviews from customers who used our services at 98-180 Kamehameha Highway
Total reviews
742
Average Rating
4.2/5
Excellent Service
G9 N,
Customer service response - Thank you for acknowledging our service excellence. We're thrilled you had a positive experience!
Sears Home Services on 1720748610065
Very helpful
Brandi K,
Customer service response - Thank you for taking the time to leave a review. We're delighted to hear that you found our service helpful!
Sears Home Services on 1720585470017
Today both Tony and Lance came to finish the warranty work on my stove and frig. Both had the expertise and professionalism to complete the work and allowed the homeowners to feel grateful that they enrolled in the extended maintenance program
John P,
Customer service response - We're thrilled to hear Tony and Lance provided expert and professional service, making your decision for the extended maintenance program feel worthwhile. Thank you for your kind review and for entrusting your appliances to us!
Sears Home Services on 1720413300742
After a long wait (5 mos.) and a few previous repairmen coming by without fixing the problem, we are now very hopeful that it is finally repaired! This seasoned Technician was totally Knowledgeable in his work, he was very competent as well as Prompt and friendly! through no fault of his, this repair continued on to total 7 mos in 2025 May-Dec) - almost a year to finally get resolved and incurred 2 charges before being finished! Poor communication, slow delivery of parts all within the Sears system makes it very frustrating and complicated for customers to get a repair done quickly and efficiently. Can see now why Sears has closed many locations -they make things difficult to deal with - their repairmen are good however.
Marge K,
Customer service response - Thank you for highlighting our promptness, efficiency, and friendliness. We're glad to have met your expectations!
Sears Home Services on 1719919540569
Cornelius was knowledgeable & professional.. he's a keeper, treat him well. It's hard enough to find people to work let alone a good one like Cornelius.. he's your 401k
Rachelle R,
Customer service response - Thank you for your kind words about Cornelius; we’re proud to have him on our team and appreciate your recognition of his hard work and professionalism. Your feedback is invaluable to us.
Sears Home Services on 1719793135752
Helpful and shared what was the problem. Kept me informed of the status of when arriving. Fixed right away and quickly. Diagnosed and solved problem fast
Anson C,
Customer service response - Thank you for taking the time to share your positive experience with our service. We're thrilled to hear we met your expectations with our efficient and informative repair process.
Sears Home Services on 1719548795962
Very helpful and successful with "corn ".
Ronald H,
Customer service response - Thank you for your positive feedback; we're glad we could assist you with your "corn" issue.
Sears Home Services on 1719549355149
Sear’s technician, Donald, was excellent… very knowledgeable and friendly and Tasha was also helpful with helping to order coils for my range.
Brenda T,
Customer service response - Thank you for sharing your positive experience with our technician, Donald, and Tasha's assistance with your order. We appreciate your feedback and are glad we could help!
Sears Home Services on 1719382633061
Lee M,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1719197075447
Junny did an awesome job in servicing our refrigerator. Replacing our burnt out LED lights. It works great, thank you Junny. Also, when he finished our repair and checked our plan, he gave us advice, about our current plan verses the new plan and what our potential savings could be. He answered our question and concerns and what the plan could cover and not cover. Great advice and something my family will consider when the time comes to renew our protection agreement plan.
Ross,
Customer service response - We're thrilled to hear about your positive experience with Junny and the valuable advice he provided regarding your protection plan. Thank you for taking the time to share your feedback with us!
Sears Home Services on 1719195993068
