98-180 Kamehameha Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wayne P
professional service
Customer service response - Thank you for sharing your great rating and review, Wayne! We thank you for choosing Sears, and hope you recommend us to your friends and family.
Sears Home Services on December 14, 2022
Annie A
Knowledgeable, work done immediately. Satisfied customer
Customer service response - Thank you Annie, for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on December 14, 2022
Crystal S
Customer service response - Thank you Crystal for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on December 14, 2022
Suresia G
The technician called and let me know he was on his way. He showed up on time and prepared to diagnose the problem with my washer. It would not spin in the wash cycle. The technician spent a good amount of time diagnosing the problem even though he knew right away what the issue was. As a result, he discovered a fire hazard and possibly saved our lives, not to mention saved our home from future damage!
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
Sears Home Services on December 14, 2022
Shane K
I scheduled same day service. I was expecting to have to wait a few days but man, this was a pleasant surprise. The tech was on time. Politely asked where he could park. I recommend anyone having trouble with appliances to schedule a repair with Sears.
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on December 14, 2022
Dawn A
5 - Guy did a great job, helpful, answered all of my questions about my Ranger & Washer. Very helpful getting a technician to check my Refrigerator. 5 Junny's - technician For Refrigerator: check asserted problem and scheduled appt for 6/27/22 Monday, between 10am - 2pm. Very satisfied with technician plus knowledgeable. Thank You Guy and Junny's
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on December 14, 2022
Nina S
Guy provided us with good service. Very professional. Thank you for making the Dryer work again😁
Customer service response - We are so glad to hear that your technician was excellent during your service experience. We greatly appreciate your feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2022
thomas S
American Home Shield assigned A&E Factory Services when I submitted a work request with AHS, to repair my convection/microwave in wall oven. A&E sent automated responses quickly to schedule and confirm the appointment. The technician called the day of, most importantly actually showed up for the appointment and within the time window scheduled. He was very courteous, professional, knowledgeable and respectful and I was happy with his service.
Customer service response - We are so glad to hear that your technician was excellent during your service experience. We greatly appreciate your feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2022
Carol A
nice professional and thorugh
Customer service response - Hi there Carol! We appreciate your rating. We always strive for 5 star reviews and we want to make sure we meet your needs every time. Thanks for your feedback! ^OC
Sears Home Services on December 14, 2017
Roxanne W
Initially the time window 9-5 was pretty open but was narrowed down and let me know what number I was in the que. repairman was congenial and professional.
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on January 14, 2023
