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98-180 Kamehameha Highway Reviews
Read reviews from customers who used our services at 98-180 Kamehameha Highway
Total reviews
741
Average Rating
4.2/5
A 5-star review for outstanding performance! Cornelius came through with flying colors. Responsive. Knowledgeable. Personable.
Ginai M,
Customer service response - Thank you for your review, Ginai! We're happy to hear Cornelius provided outstanding, responsive, and personable service.
Sears Home Services on 1762472204612
Great service, very professional
Warren S,
Customer service response - We apologize for the inconvenience, Warren. Thank you for your feedback, and we'll remind our technicians to be mindful of parking and communication.
Sears Home Services on 1762299902879
Delphine M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762300906397
Cornelius was very professional and had outstanding customer service! He is very friendly and explains everything in detail to where you understand the problem! Thank you so very much to this outstanding Repair Man!
Roxanne C,
Customer service response - Thank you for your review, Roxanne! We're happy to hear Cornelius provided professional service and clear explanations.
Sears Home Services on 1761531155868
Great customer service. Technician was in and out. Highly recommended!!
Jonathan C,
Customer service response - Thank you for your review, Jonathan! We're happy to hear you received great customer service and efficient assistance from our technician.
Sears Home Services on 1761267553917
Junny, our repair technician did an amazing job. He is very kind and courteous. After repairing our new Electrolux induction cooktop, he went the extra mile to show us how it worked, and shared the features that we were unaware about. It's hard to find great people like Junny. If anything else breaks, we will definitely ask for Junny again! 😀👍🏼👍🏼
Daniel N,
Customer service response - Thank you for your review, Daniel! We're happy to hear Junny provided excellent service and helpful information about your cooktop.
Sears Home Services on 1760575605873
Peggy S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1758674734789
Cornelius was professional, efficient, and cleaned up very nicely. The washer is good to go now, after months of rescheduling! thank you!
Fay T,
Customer service response - Thank you for your review, Fay! We're happy to hear Cornelius provided professional and efficient service and left everything tidy.
Sears Home Services on 1758159605177
Technician was personable, professional and efficient
Thomas E,
Customer service response - Thank you for your review, Thomas! We're happy to hear you received personable and efficient service from our technician.
Sears Home Services on 1757466255126
The technicians, once they are here, are generally very good. Unfortunately, I have been having the same issues with my refrigerator since November 2024 and the scheduling is horrible. Sears will schedule me an appointment, and it is typically cancelled twice before I actually see someone a month to month and a half down the road. I have now, since November, been cancelled and postponed over 9-10 times. I have had the back of the inside changed, the compressor, the condensor and now the evaporator. I have been a long time Sears Warranty customer but the overall service is extremely poor. I was given an advocate to reach but they are no longer taking my calls. Several appointments and almost a year later, I am hoping my refrigerator works. The technicians, once they actually show up, are wonderful. The scheduling and overall service of Sears is much to be disired.
Kathi A,
Customer service response - Thank you for your review, Kathi. We're sorry to hear about the scheduling issues and ongoing problems with your refrigerator. Please contact us directly so we can assist you further.
Sears Home Services on 1757297099157
