98-180 Kamehameha Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fay D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 21, 2024
sunny K
Very thorough. Cleaned after fixed the refrigerator. Awesome customer service. 👏
Customer service response - Thank you for the fantastic review! We're delighted to hear about the thorough service and awesome customer experience you received.
Sears Home Services on August 19, 2024
Robert B
Junny is one of the best Sears techs we have ever had to perform maintenance on our appliances. He was friendly, personable, very thorough, efficient and knowledgeable. Our stove repair was a tough job with a tight area to operate in. However, he remained cheerful, worked hard and finished our stove repair quickly. He tested his repair to ensure we were satisfied. We were.
Customer service response - Thank you for your kind words about Donald and his exceptional service. We’re thrilled to hear he exceeded your expectations and appreciate you taking the time to share your experience.
Sears Home Services on August 14, 2024
Lori F
Very knowledgeable, courteous, friendly and helpful!
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience with our team.
Sears Home Services on August 11, 2024
Gerald S
Very pleased with the early arrival of the technician. He listened to my concerns about the problems we were having with our Maytag washer. He pinpointed the problem and advised my daughter and I that he had the required parts to repair the problem. We responded PLEASE DO IT NOW!!! Which he did. Thank you Cornelius!!! It's a pleasure having a technician with your skills and personality responding to our repair request. Mahalo.
Customer service response - We're thrilled to hear about your positive experience with Cornelius and the prompt repair of your Maytag washer. Mahalo for taking the time to share your satisfaction with us!
Sears Home Services on August 04, 2024
Gilbert H
Customer service response - Hi Gilbert, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 04, 2024
Shirley H
Tech was prompt. Went right to work, completed job. Waiting to see if frig works . Will see in 24 hrs. Thank you Charles. Waiting to see if my refrigerator will be working after waiting 4 months for parts to come in.
Customer service response - Thank you for acknowledging Charles's promptness and hard work. We are hopeful alongside you that your refrigerator will be working perfectly after the long wait for parts.
Sears Home Services on August 04, 2024
Mark G
Donald was great! I just wish my original repair date was not canceled!
Customer service response - We're delighted to hear Donald did a great job, and we apologize for any inconvenience caused by the cancelation of your original repair date. Thank you for sharing your experience.
Sears Home Services on July 31, 2024
Park's P
Edwin was efficient and professional! A pleasure to deal with!
Customer service response - Thank you for your kind words about Edwin! We're thrilled to hear about your positive experience with our team.
Sears Home Services on July 22, 2024
Brandon F
The technician was great. He knew what he was doing and took care of the problem quickly. He said that the problem looked like it should've been taken care of as a standard maintenance visit. Which I had scheduled a month ago but that technician didn't seem to know what he was doing.
Customer service response - Thank you for your feedback. We apologize for the inconsistency in service you experienced and are glad the issue was resolved efficiently on the second visit.
Sears Home Services on July 21, 2024
