98-180 Kamehameha Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gilbert H
Customer service response - Hi Gilbert, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 04, 2024
Shirley H
Tech was prompt. Went right to work, completed job. Waiting to see if frig works . Will see in 24 hrs. Thank you Charles. Waiting to see if my refrigerator will be working after waiting 4 months for parts to come in.
Customer service response - Thank you for acknowledging Charles's promptness and hard work. We are hopeful alongside you that your refrigerator will be working perfectly after the long wait for parts.
Sears Home Services on August 04, 2024
Mark G
Donald was great! I just wish my original repair date was not canceled!
Customer service response - We're delighted to hear Donald did a great job, and we apologize for any inconvenience caused by the cancelation of your original repair date. Thank you for sharing your experience.
Sears Home Services on July 31, 2024
Park's P
Edwin was efficient and professional! A pleasure to deal with!
Customer service response - Thank you for your kind words about Edwin! We're thrilled to hear about your positive experience with our team.
Sears Home Services on July 22, 2024
Brandon F
The technician was great. He knew what he was doing and took care of the problem quickly. He said that the problem looked like it should've been taken care of as a standard maintenance visit. Which I had scheduled a month ago but that technician didn't seem to know what he was doing.
Customer service response - Thank you for your feedback. We apologize for the inconsistency in service you experienced and are glad the issue was resolved efficiently on the second visit.
Sears Home Services on July 21, 2024
Carolyn L
Junny explained what was wrong with the fridge and gave advice on what to do if there were issues in the future. He also cleaned the fridge after he was done. Very nice person.
Customer service response - Thank you for acknowledging Junny's thorough and friendly service! We're glad he could assist with your fridge and provide helpful advice.
Sears Home Services on July 20, 2024
Linda Y
Customer service response - Thank you so much for the fantastic 5-star rating, Linda! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 19, 2024
Tammy A
Very courteous, polite, explained the problem and what he did to fix it. Had him before and he is a wonderful professional
Customer service response - Thank thank you for your kind words and for trusting us again with your appliance repair needs. We're glad to have professionals like him on our team.
Sears Home Services on July 15, 2024
Lisa B
Professional & clear!
Customer service response - Thank you for acknowledging our professionalism and clarity. We're glad you had a positive experience!
Sears Home Services on July 15, 2024
Kat O
Customer service response - A big thank you, Kat, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 15, 2024
