98-180 Kamehameha Highway Reviews

Read reviews from customers who used our services at 98-180 Kamehameha Highway


Total reviews

745


Average Rating

4.2/5

May 29, 2017
Overall rating

This is late rating and review. I did want to comment on the excellent service we received. The service tech was very qualified, courteous excellent job.

Phyllis O,

Customer service response - Hi Phyllis, That is OK! A later review is better than no review! We really appreciate you taking the time to leave us a 5 star rating, and we are thrilled to see you received excellent service. Thank you for choosing Sears, and we hope to service you again in the future for all of your needs!

Sears Home Services on 1513252800000

May 29, 2017
Overall rating

Excellent abd professional service by the technician who did the repair to our refrigerator. Only negative is that it took a week to schedule an appointment.

Michael N,

Customer service response - Hi Michael, Thank you for sharing your previous Sears experience with us! We are happy to see you received 5 star service from our technicians. We are sorry for the delay in scheduling the appointment, but we appreciate your patience while waiting. Our technicians are very busy and want to provide every customer with the best experience. Thank you for choosing Sears, and we hope to service you again in the future Michael!

Sears Home Services on 1513252800000

May 29, 2017
Overall rating

Geri I,

Customer service response - Hi Geri, Thank you for the 5 star rating! This makes us happy to see. Thanks for choosing Sears, and we hope we can continue to provide you 5 star service again in the future.

Sears Home Services on 1513252800000

June 05, 2017
Overall rating

Debo O,

Customer service response - Hi Debo! Thank you for taking the time to leave us your 5 star rating!! We appreciate your feedback and look forward to assisting you in the future.

Sears Home Services on 1513252800000

May 29, 2017
Overall rating

Lorraine C,

Customer service response - Hi Lorraine, Thank you for taking the time to leave us a rating. We are happy to see you had a positive experience with us. If there is anything we can do in the future to better your experience for next time please let us know! We strive for 5 stars! Thank you for choosing Sears!

Sears Home Services on 1513252800000

June 18, 2017
Overall rating

Doriann D,

Customer service response - Hi Doriann! We love seeing the 5 stars! Thank you so much for leaving your rating. We are happy knowing you are happy and we look forward to servicing you again in the future.

Sears Home Services on 1513252800000

June 18, 2017
Overall rating

James came by at the specified time I requested and he did everything to perfection. He explained the how, when and why's of everything he did and made sure that I was completely satisfied before he left. I highly recommend to everyone the Sears Maintenance agreement when purchasing any appliance from Sears.

jusride7,

Customer service response - Hi there, Thank you so much for taking the time to share your experience with us! We are so happy to see you were satisfied with James, and that he could provide you with 5 star service. We value you as a customer, and want to personally thank you for choosing Sears. See you again next time!

Sears Home Services on 1513252800000

June 21, 2017
Overall rating

Donald M,

Customer service response - Hi Donald, Thank you for taking the time to share your rating with us! We are thrilled to see you received 5 star service from our technicians. We appreciate your business, and hope you continue to choose Sears in the future for all your service needs. Have a great rest of your day, Donald!

Sears Home Services on 1513252800000

June 25, 2017
Overall rating

The repairman was fast and courteous, he also made sure that I understood the answers that he gave to all of my questions, he was very respectful of my home and my time which I really appreciate.

Lisa B,

Customer service response - Hi Lisa! Thank you so much for taking the time to share your experience with us. We are thrilled to see the 5 star rating, and hearing that you were pleased with our technicians. This is what we strive for here at Sears! We appreciate your business, and hope you continue to choose Sears in the future, so we can continue to provide you with this excellent service. Thank you and have a great rest of your day, Lisa!

Sears Home Services on 1513252800000

June 28, 2017
Overall rating

Hybrid water heater was not working. Apparently it's a tricky heater to fix. Called Sears for service. Ren came on time on service day. She was very knowledgeable with fixing this hybrid water heater. Luckily it was just a reset button!!! Who new? It was behind a panel. It also had a filter?! She showed me how to take it out, wash, and put back. Thanks Ren

Joy M,

Customer service response - Hi Joy! Thank you so much for taking the time to share your experience with us. We love to see the 5 stars and hear that our technician was able to satisfy you. Enjoy your newly working water heater! We appreciate your business, and hope you continue to choose Sears in the future for all your service needs. Have a great rest of your day!

Sears Home Services on 1513252800000

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