98-180 Kamehameha Highway Reviews
Read reviews from customers who used our services at 98-180 Kamehameha Highway
Total reviews
745
Average Rating
4.2/5
Excellent abd professional service by the technician who did the repair to our refrigerator. Only negative is that it took a week to schedule an appointment.
Michael N,
Customer service response - Hi Michael, Thank you for sharing your previous Sears experience with us! We are happy to see you received 5 star service from our technicians. We are sorry for the delay in scheduling the appointment, but we appreciate your patience while waiting. Our technicians are very busy and want to provide every customer with the best experience. Thank you for choosing Sears, and we hope to service you again in the future Michael!
Sears Home Services on 1513252800000
Geri I,
Customer service response - Hi Geri, Thank you for the 5 star rating! This makes us happy to see. Thanks for choosing Sears, and we hope we can continue to provide you 5 star service again in the future.
Sears Home Services on 1513252800000
Debo O,
Customer service response - Hi Debo! Thank you for taking the time to leave us your 5 star rating!! We appreciate your feedback and look forward to assisting you in the future.
Sears Home Services on 1513252800000
Lorraine C,
Customer service response - Hi Lorraine, Thank you for taking the time to leave us a rating. We are happy to see you had a positive experience with us. If there is anything we can do in the future to better your experience for next time please let us know! We strive for 5 stars! Thank you for choosing Sears!
Sears Home Services on 1513252800000
Doriann D,
Customer service response - Hi Doriann! We love seeing the 5 stars! Thank you so much for leaving your rating. We are happy knowing you are happy and we look forward to servicing you again in the future.
Sears Home Services on 1513252800000
James came by at the specified time I requested and he did everything to perfection. He explained the how, when and why's of everything he did and made sure that I was completely satisfied before he left. I highly recommend to everyone the Sears Maintenance agreement when purchasing any appliance from Sears.
jusride7,
Customer service response - Hi there, Thank you so much for taking the time to share your experience with us! We are so happy to see you were satisfied with James, and that he could provide you with 5 star service. We value you as a customer, and want to personally thank you for choosing Sears. See you again next time!
Sears Home Services on 1513252800000
Donald M,
Customer service response - Hi Donald, Thank you for taking the time to share your rating with us! We are thrilled to see you received 5 star service from our technicians. We appreciate your business, and hope you continue to choose Sears in the future for all your service needs. Have a great rest of your day, Donald!
Sears Home Services on 1513252800000
The repairman was fast and courteous, he also made sure that I understood the answers that he gave to all of my questions, he was very respectful of my home and my time which I really appreciate.
Lisa B,
Customer service response - Hi Lisa! Thank you so much for taking the time to share your experience with us. We are thrilled to see the 5 star rating, and hearing that you were pleased with our technicians. This is what we strive for here at Sears! We appreciate your business, and hope you continue to choose Sears in the future, so we can continue to provide you with this excellent service. Thank you and have a great rest of your day, Lisa!
Sears Home Services on 1513252800000
Hybrid water heater was not working. Apparently it's a tricky heater to fix. Called Sears for service. Ren came on time on service day. She was very knowledgeable with fixing this hybrid water heater. Luckily it was just a reset button!!! Who new? It was behind a panel. It also had a filter?! She showed me how to take it out, wash, and put back. Thanks Ren
Joy M,
Customer service response - Hi Joy! Thank you so much for taking the time to share your experience with us. We love to see the 5 stars and hear that our technician was able to satisfy you. Enjoy your newly working water heater! We appreciate your business, and hope you continue to choose Sears in the future for all your service needs. Have a great rest of your day!
Sears Home Services on 1513252800000
Gail N,
Customer service response - Hi Gail! Thank you so much for taking the time to share your rating with us! We love to see the 5 stars and know that you were satisfied with our experience. We appreciate your business, and look forward to continuing to service you in the future so we can keep providing you with this excellent service. Thank you and have a wonderful rest of your day!
Sears Home Services on 1513252800000