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98-180 Kamehameha Highway Reviews
Read reviews from customers who used our services at 98-180 Kamehameha Highway
Total reviews
745
Average Rating
4.2/5
it was good! and the serviceman was friendly.
Verdis D,
Terry T,
Customer service response - Thank you for taking the time to let us know about your recent service visit. We love to see that you had a great experience. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1513252800000
Merren H,
Customer service response - Hi Merren! We highly appreciate your rating! We hope to serve you again in the future! ^OC
Sears Home Services on 1513252800000
JoAnn K,
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears! ^OC
Sears Home Services on 1544788800000
brandy G,
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
Sears Home Services on 1544788800000
Lu S,
Katherine C,
William B,
Repair tech, Vince V., was really great. When I first called about my Kenmore smooth top stove, i was told a new burner will be shipped to me and my problem would be fixed after I INSTALL IT. i thought that was strange since i reveived no instruction mannual. The guy jusy said it was an easy fix. I can see if i had a regular coil burned just unplug and plug in new one but that wasn't the case. At the Sears stire store i was told to call customer service again and tell them what happened because i should not be trying to do my own repair. The 2nd time i called parts/repair, they told me they would order the part and i can install it myself again. When questioned, he said if I want to have a technician come out he can set up the appointment but it wasn't necessary, that i can do it myself. If this is how the warranty service is now, i don't think i want to purchase the extended warranty. Appointment day came, part did not arrive tech was surprised that i was told to fix this myself. He had the CORRECT part in his van, which was actually a switch not a burner. He said there was no way i could've done it myself even with someone to talk me through it.
Noe S,
Robert S,
