5590 Mableton Parkway Ste100 Reviews
Showing most recent reviews from verified customers of Sears Home Services
fln1002
I've had a Sears Protection Agreement for a long time and always been pleased with the work performed and the customer service. Alex did an excellent job today. He fixed my original issue with my microwave and preformed additional preventative maintenance on my refrigerator. He was knowledgeable and personable. It was easy to schedule an appointment and Sears was proactive during the entire process providing updates about the parts and appointment.
Customer service response - Thank you for your 5-star review! We're delighted to hear that Alex provided excellent service and that you've been pleased with your Sears Protection Agreement. Your satisfaction is important to us!
Sears Home Services on January 19, 2025
Janice B
The rep, Ian, was prompt, professional & efficient.
Customer service response - Thank you for your 5-star review, Janice! We're delighted to hear that Ian was prompt, professional, and efficient.
Sears Home Services on January 08, 2025
Charles B
Shane was the Svc Tech and did a great job... got here early, explained all the cost up front and the cost to repair the part that was needed. Showed me everything he was looking at as he went along. Will definitely use A&E again when needed.
Customer service response - Thank you for your 5-star review, Charles! We're delighted to hear that Shane provided thorough and transparent service. We look forward to assisting you again in the future!
Sears Home Services on January 09, 2025
Thom G
Xavier was great. Thank you.
Customer service response - Thank you for your 5-star review, Thom! We're happy to hear that Xavier provided great service.
Sears Home Services on December 25, 2024
Valerie J
He did a excellent job
Customer service response - Thank you for your 5-star review, Valerie! We're happy to hear that you received excellent service.
Sears Home Services on December 25, 2024
rosalind C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 25, 2024
Philip H
Great service!
Customer service response - Thank you for your 5-star review, Philip! We're happy to hear you received great service.
Sears Home Services on December 19, 2024
Batini
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 19, 2024
R D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 16, 2024
Jonathan B
Fast and efficient. Super nice and was able to diagnose the issue and fix it.
Customer service response - Thank you for your 5-star review, Jonathan! We're delighted to hear that our technician provided fast, efficient, and friendly service.
Sears Home Services on December 12, 2024