5590 Mableton Parkway Ste100 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Derrick P
Daniel was professional & honest. He accommodated my schedule and repaired my dryer quickly.
Customer service response - Thank you for your 5-star review, Derrick! We're happy to hear that Daniel provided professional and honest service, accommodating your schedule and repairing your dryer quickly.
Sears Home Services on March 18, 2025
Tamara G
The technician was friendly and helpful in answering some questions.
Customer service response - Thank you for your 5-star review, Tamara! We're happy to hear that our technician was friendly and helpful.
Sears Home Services on March 16, 2025
Tamika H
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 12, 2025
HallGroups H
Dwayne came prepared for the job at hand. He was very careful and quick in finding the causes of the malfunctions of the washer and dryer. I was very pleased to see him vacuuming out the areas of the dryer that are not accessible to the homeowners. Both machines were repaired on a single visit. This guy is GREAT. Thanks Dwayne!
Customer service response - Thank you for your 5-star review! We're delighted to hear that Dwayne provided thorough and efficient service, ensuring both machines were repaired in a single visit.
Sears Home Services on February 24, 2025
MARSHA F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 28, 2025
Rodi M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 26, 2025
Eukeethia N
Dwayne ALWAYS goes above & beyond the call of duty with my services. Thank you for being so patient & kind. Also, thank you for taking the time to educate me on my washer/dryer & addressing all of my questions/concerns.
Customer service response - Thank you for your 5-star review, Eukeethia! We're delighted to hear that Dwayne consistently goes above and beyond, providing patient and informative service.
Sears Home Services on January 22, 2025
fln1002
I've had a Sears Protection Agreement for a long time and always been pleased with the work performed and the customer service. Alex did an excellent job today. He fixed my original issue with my microwave and preformed additional preventative maintenance on my refrigerator. He was knowledgeable and personable. It was easy to schedule an appointment and Sears was proactive during the entire process providing updates about the parts and appointment.
Customer service response - Thank you for your 5-star review! We're delighted to hear that Alex provided excellent service and that you've been pleased with your Sears Protection Agreement. Your satisfaction is important to us!
Sears Home Services on January 19, 2025
Janice B
The rep, Ian, was prompt, professional & efficient.
Customer service response - Thank you for your 5-star review, Janice! We're delighted to hear that Ian was prompt, professional, and efficient.
Sears Home Services on January 08, 2025
Charles B
Shane was the Svc Tech and did a great job... got here early, explained all the cost up front and the cost to repair the part that was needed. Showed me everything he was looking at as he went along. Will definitely use A&E again when needed.
Customer service response - Thank you for your 5-star review, Charles! We're delighted to hear that Shane provided thorough and transparent service. We look forward to assisting you again in the future!
Sears Home Services on January 09, 2025
