325 S Davis Rd Reviews

Read reviews from customers who used our services at 325 S Davis Rd


Total reviews

45


Average Rating

4.2/5

August 25, 2025
Overall rating

Wash machine was not responding or draining.

LaVada W,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1756082207558

July 08, 2025
Overall rating

Sears could not get the part shipped to me because their AI system put in the wrong city and zip. The dianosis was also wrong as I ordered the part they said was defective and it did not fix the stove. Lousy service company.

George D,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1752018293493

June 02, 2025
Overall rating

No one ever came to the appointment, instead they sent a bill of $160, will not be paying it, then he hung up the phone before I could finish questioning him.

Jennie P,

Customer service response - We apologize for the trouble you've faced, Jennie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1748825292445

January 04, 2025
Overall rating

Horrible experience,The technician was very nice. When I scheduled the appointment I told the representative what was wrong with my washer. He told me the tech would have the parts and if I chose to have it repaired I would not be charged for a service fee only the repairs. Tech came out looked at it charged me 129.00. Then made me aware he had to order the part and that I would be charged an extra fee because he would need a helper. Not to mention I found out this morning I couldn't pay the tech cash only credit card. Which I was not made aware of when I scheduled the appointment. I am totally disappointed. I basically just gave away my money.

Samundae G,

Customer service response - We apologize for the trouble you've faced, Samundae. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1736083633197

November 05, 2024
Overall rating

I am home waiting on the fourth technical to come and repair my dryer. Three have come to my , two have come blaming the other for not ordering parts. We have rearranged Doctors Appointments on Three different occasions , canceled a Saturday obligation, and continue to get messages that a repairman is scheduled. I even got a bill and a survey today. No one has been here. My rating is -1. My dryer has been out of service since 8/21/24. I called sears the week it went out. The Saturday that a tech was to come out, a lady called from Sears stating he was sick and wouldn't br here at 11:20a.m . I will definitely rate your service.

Wayne P,

Customer service response - We apologize for the trouble you've faced, Wayne. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1730793932231

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