325 S Davis Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wayne P
I am home waiting on the fourth technical to come and repair my dryer. Three have come to my , two have come blaming the other for not ordering parts. We have rearranged Doctors Appointments on Three different occasions , canceled a Saturday obligation, and continue to get messages that a repairman is scheduled. I even got a bill and a survey today. No one has been here. My rating is -1. My dryer has been out of service since 8/21/24. I called sears the week it went out. The Saturday that a tech was to come out, a lady called from Sears stating he was sick and wouldn't br here at 11:20a.m . I will definitely rate your service.
Customer service response - We apologize for the trouble you've faced, Wayne. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 05, 2024