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2930 Watson Blvd Reviews
Read reviews from customers who used our services at 2930 Watson Blvd
Total reviews
265
Average Rating
4.2/5
Kikila D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778114362345
Tech was very helpful and courteous.
Douglas C,
Customer service response - Thank you for your feedback, Douglas! We're glad to hear the tech was helpful and courteous.
Sears Home Services on 1777998383886
Roderick is very knowledgeable and experienced. His customer service is excellent. Thanks
Miles D,
Customer service response - Thank you for your feedback, Miles! We're glad to hear Roderick was knowledgeable, experienced, and provided excellent customer service.
Sears Home Services on 1776718308137
The technician arrived ahead of the estimated arrival time and worked quicky to replace the float switch on our dishwasher. Total time from arrival to departure was 45 minutes. No complaints whatsoever with this technician or his work. In terms of my overall experience, however, I am NOT favorably impressed with Sears Home Services scheduling. After scheduling, rescheduling, no-show for the reschedule, rescheduling the missed appointment, then rescheduling that appointment, our problem was resolved. Kudos to the technicians doing the repairs, but the folks responsible for scheduling need to recognize that their customers don't work for Sears Home Services, THEY PAY THEM!
Ricky J,
Customer service response - Thank you for your feedback, Ricky! We're glad to hear the technician was prompt and efficient, but we're sorry for the scheduling issues you faced. We appreciate your patience and will work to improve our scheduling process.
Sears Home Services on 1775778407885
Tech was great. Fixed it fast & tested it out.
Jasmene,
Customer service response - Thank you for your feedback, Jasmene! We're glad to hear our tech provided great service and efficiently fixed and tested your appliance.
Sears Home Services on 1775691526555
C R,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775662230031
Janice S,
Customer service response - Thank you for the amazing 5-star review, Janice! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775363109637
Rob was great! He arrived on time, got right to work and fixed my dryer. Very personable young man, thanks Rob!
Nancy W,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear Rob was punctual, efficient, and personable while fixing your dryer.
Sears Home Services on 1775164904945
Robert, the technician, provided a great customer service experience. He was very knowledgeable and able to quickly diagnose my refrigerator problems. He was also very responsive to my questions - being sure to use layman's terms to help my understanding.
BERNICE B,
Customer service response - Thank you for your kind words, Bernice! We're glad to hear that Robert provided knowledgeable and responsive service, making sure you understood the refrigerator issues.
Sears Home Services on 1775017529061
Great customer service skills. Handle the issue with confidence.
Brenda A,
Customer service response - Thank you for your positive feedback, Brenda! We're happy to hear the technician demonstrated great customer service skills and handled the issue confidently.
Sears Home Services on 1773879489947
