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2930 Watson Blvd Reviews
Read reviews from customers who used our services at 2930 Watson Blvd
Total reviews
266
Average Rating
4.2/5
Flash G,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1721048733606
Donna M,
Customer service response - A big thank you, Donna, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721049451972
I gave Calvin 5 stars, he was real good, and showed me things about the refrigerator , and asked me if I had questions. I would definitely recommend him back if I have future issues ..
Alvin C,
Customer service response - Thank you for the 5-star review and acknowledging Calvin's helpfulness. We're glad he could assist and look forward to serving you again in the future.
Sears Home Services on 1720413508848
Your technician, Robert C, knowledgeable and professional during the entire visit. He took his time and explained everything to that he was do. He is the best. He needs a raise. Don’t loos him. This impressive young man makes Sears remain at the top of my list.
Shana J,
Customer service response - Thank you for your wonderful feedback on Robert's service; we're thrilled to hear he made such a positive impression. We truly value him as part of our team and appreciate your support for Sears.
Sears Home Services on 1720413297070
Technician Robert (ID: 23812) delivered exceptional service from start to finish. He went above and beyond by clearly communicating the issue with my microwave, keeping me informed throughout the process, and ensuring that all necessary materials were ordered promptly to avoid delays. His professionalism, attention to detail, and commitment to resolving the problem efficiently truly set him apart. If you have the opportunity to request a technician, I strongly encourage you to ask for Robert—you can trust that the job will be handled with expertise and care.
Nicki G,
Customer service response - Thank you for your positive feedback; we're thrilled to hear you're pleased with our communication and service!
Sears Home Services on 1720018787898
Peter was prompt and professional.
Rebecca W,
Customer service response - Thank you for acknowledging Peter's promptness and professionalism. We're thrilled to hear about your positive experience!
Sears Home Services on 1720018677214
Lou T,
Customer service response - Thank you so much for the fantastic 5-star rating, Lou! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1719922614769
Knowledgeable, efficient, patient and fast.
Bobby P,
Customer service response - Thank you for highlighting our team's expertise and efficiency. We're thrilled to have met your expectations!
Sears Home Services on 1719549366940
The tech Scott did an awesome job of seeing the problem with my dryer and fixing the problem. Working with sears was frustrating but Scott did an excellent job!!
Kim B,
Customer service response - Thank you for your kind words about Scott; we're thrilled he could solve the issue with your dryer efficiently. Your feedback about working with Sears is noted, and we'll strive to make improvements in our partnership processes.
Sears Home Services on 1719475186093
So today 9/5/25 a very courteous young man came in order to fulfill my request for “Preventative Maintenance” on our Kenmore Elite refrigerator. He inspected inside the refrigerator and freezer, outside the back and the front and the door seals. My husband then questioned him as to whether or not he cleaned the coil to which he replied “I do not have my vacuum or coil cleaner with me today because my company van is in the shop for repairs and I’m in a rental car today. If you have a vacuum I’ll be glad to clean the coil but I looked and it was not very dirty”. I was so flabbergasted that I did offer my hand held vacuum and attachments, at which he and I together cleaned the coil and the dust from the vent slits on the cover. This is what my $100 got me today.. I’m rethinking this “Sears Protect” $69/month… if the company this young man works for wants to keep this courteous person on the payroll, his superiors need to rethink his training .. I think he’s worth saving… is a very knowledgeable and pleasant individual and is taking care of the issues with our appliances. It is apparent Peter is well trained in all aspects of customer service and appliance maintenance and is appreciative of his career in his field of work. He is obviously a great asset to this company.
Lillian B,
Customer service response - Thank you for your kind words about Peter and recognizing his commitment to both customer service and appliance maintenance. We truly appreciate your feedback and are proud to have him as part of our team.
Sears Home Services on 1719382976663
