2930 Watson Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bobby P
Knowledgeable, efficient, patient and fast.
Customer service response - Thank you for highlighting our team's expertise and efficiency. We're thrilled to have met your expectations!
Sears Home Services on June 27, 2024
Kim B
The tech Scott did an awesome job of seeing the problem with my dryer and fixing the problem. Working with sears was frustrating but Scott did an excellent job!!
Customer service response - Thank you for your kind words about Scott; we're thrilled he could solve the issue with your dryer efficiently. Your feedback about working with Sears is noted, and we'll strive to make improvements in our partnership processes.
Sears Home Services on June 27, 2024
Lillian B
Peter is a very knowledgeable and pleasant individual and is taking care of the issues with our appliances. It is apparent Peter is well trained in all aspects of customer service and appliance maintenance and is appreciative of his career in his field of work. He is obviously a great asset to this company.
Customer service response - Thank you for your kind words about Peter and recognizing his commitment to both customer service and appliance maintenance. We truly appreciate your feedback and are proud to have him as part of our team.
Sears Home Services on June 26, 2024
Laura G
Scott was courteous, polite, used good communication as to eta, efficient and knowledgeable. He instantly knew the problem, and had the part replaced in minutes. Very very pleased
Customer service response - Thank you for your wonderful review! We're thrilled to hear about your positive experience with Scott and look forward to serving you again.
Sears Home Services on June 21, 2024
Amy R
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 20, 2024
vance M
Very professional staff and courteous. The process took a minute to complete,, due to parts being slow to arrive. But we are good now
Customer service response - Thank you for acknowledging the professionalism and courtesy of our staff, and we appreciate your patience with the parts delay. We're glad everything is resolved now.
Sears Home Services on June 19, 2024
Dan S
This was our first experience with Sears appliance repair and Peter was great. He arrived on-time, was professional and courteous. We were skeptical, but we'll be using Sears Appliance repair again for any future repair needs.
Customer service response - Thank you for sharing your positive experience with Peter and our service. We look forward to assisting you with any future repair needs.
Sears Home Services on June 16, 2024
Jacqueline S
Very professional and efficient. Helpful and answered questions about my appliances. Awesome appointment
Customer service response - Thank you for the kind words! We're thrilled to hear you found our service professional and helpful.
Sears Home Services on June 16, 2024
PK E
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 13, 2024
Edward G
Your technician, Robert C, knowledgeable and professional during the entire visit. He even took the time to show me how to use additional features of my thermostat… This impressive young man makes Sears remain at the top of my list. A satisfied customer… Ed
Customer service response - Thank you, Ed, for the wonderful feedback about Robert C's visit and for placing us at the top of your list. We're thrilled to hear about your positive experience!
Sears Home Services on June 11, 2024
