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2930 Watson Blvd Reviews
Read reviews from customers who used our services at 2930 Watson Blvd
Total reviews
266
Average Rating
4.2/5
Herbert T,
Customer service response - Thanks for the great rating, Herbert! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1787433910013
Marie W,
Customer service response - Thanks for the great rating, Marie! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1785511722964
Roderick was my tech. He knew exactly what to look for in order to resolve my ac problem. The weak link however is the warranty service company Choice Home Warranty. Avoid them at all costs.
Terrence B,
Customer service response - Thank you for your feedback, Terrence! We're glad to hear Roderick effectively resolved your AC problem, and we appreciate your input on the warranty service.
Sears Home Services on 1775151215020
Reatha L,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1774227335261
The instillation has been completed. We are happy with the door however the rubber piece at the bottom of the door is sliding off and hindering the door closure.
Catherine F,
Customer service response - Thank you for your feedback, Catherine. We're glad you're happy with the door, and we apologize for the issue with the rubber piece. Please contact us directly so we can assist you further.
Sears Home Services on 1754279405785
I had already provided model number and description of the problem to Sears virtual assistant when my ticket was submitted but received same request in a very unprofessional manner at time technician was to report asking for same information. I also noticed my signature was forged on an estimate when I received it via email. Washer was repaired on scheduled visit.
Henry S,
Customer service response - Thank you for your feedback, Henry. We're sorry for the inconvenience you experienced with the information request and signature issue, but we're glad your washer was repaired as scheduled.
Sears Home Services on 1753660470521
When he arrived he was kind and knowledgeable!
Julie C,
Customer service response - Thank you for your feedback, Julie! We're happy to hear the technician was kind and knowledgeable during your service.
Sears Home Services on 1744592675414
While the technician, Peter, fixed us up today after getting the parts mailed to us last week, we were not happy with the Warranty Department. My husband called 27 Dec 24 to report we had an F350 error code (rear cooling fan issue) showing on our GE range (purchased 2020). He described everything that was happening to Kris (sp?) and provided the model and serial number. Peter was sent out on 7 Jan 25. He said he was not given any code and didn’t have the parts to fix it. He left after 10 minutes, and then we got a message stating he would be coming back on 15 Jan 25. The parts were mailed to us last week, and he fixed the range today. We did not have a way to cook for almost three weeks because the technician did not have the part available that was identified to the Warranty department on his first trip to our house. We spent a ton of money on takeout for a family of five due to poor communication between the Warranty Department and the technician! Why wouldn’t the technician have the possible parts needed on his first trip versus having to come back and delay the process??
Missy M,
Customer service response - Thank you for your feedback, Missy. We're sorry for the inconvenience caused by the communication issues and the delay in your repair process. Please contact us directly if you need further assistance.
Sears Home Services on 1736998254853
Mason W,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1736225574908
This has been a long road to get my dishwasher repaired. It started in Oct '25. 10 visits later after all parts had been replaced and replaced parts had been replaced the powers that be decided it was beyond repair. Nic was the first Sears Tech to come back in Oct and he was the last one, he came Feb 20. I am not upset with Sears, my angst is with my home warranty Company AHS. Nic tried everything he was allowed to try. So as far as Nic, he is very kind, courteous, knowledgeable and professional. Nic, thank you for giving it your best shot. Time to buy a new dishwasher. Beverly
Beverly W,
Customer service response - Thank you for your positive feedback, Beverly! We're happy to hear Nic was courteous, explained everything clearly, and got your Bosch dishwasher running again.
Sears Home Services on 1760655449573
