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802-552-4364
100 Mall Blvd Ste 300 Reviews
Read reviews from customers who used our services at 100 Mall Blvd Ste 300
Total reviews
103
Average Rating
4.4/5
Very nice and courteous
Ronald F,
Professional and very knowledgeable. Answered all of my questions. Great experience!
kim K,
I was very pleased with the technicians that came today.
Joann D,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you were pleased with our technicians' service. Your satisfaction is our top priority.
Sears Home Services on 1705464419334
Geraldine B,
Customer service response - Thanks for the great rating, Geraldine! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1778680648422
Daniel, our repair tech was awesome; very prompt, friendly and straight forward when discussing the repairs and our options. Although the repairs was not completed due to numerous issues with the dryer, no fault of the tech, I would use Sears Appliance repair services again in the future if ever needed. Their reservation system was fairly easy to use, and included updates via email and text. I was however disappointed that I could not respond back to the Repair Service reps via email, and I was required to use text messaging.
Rob C,
Customer service response - Thank you for your feedback, Rob! We're glad to hear Daniel provided great service and that you found our reservation system easy to use. We appreciate your input on the communication options and will consider it for future improvements.
Sears Home Services on 1757297519841
Scott is a highly experienced technician and also a very likabe guy he preforms fast and efficient work but today's service call was shocking he took about 20 minutes to replace the igniter on my oven that cost 53$ labor charge was $309.00 the grand total was $364.56 I don't know who to blame for this excessive pricing but this is wrong and very unreasonable I have no problem paying for service rendered but this charge was overboard I hate to think that this is common practice
Elvin C,
Customer service response - Thank you for your feedback, Elvin. We're glad to hear you were pleased with Scott's work, but we understand your concerns about the pricing. Please contact us directly so we can address this matter further.
Sears Home Services on 1727144830505
Did not fix the dryer. You charge me $59 for.
Mark G,
A long wait.
Kevin B,
Customer service response - We apologize for the long wait, Kevin. Thank you for your feedback.
Sears Home Services on 1782342920329
Worked quietly and quick. But issue wasn't resolved.
Chris M,
Customer service response - Thank you for your feedback, Chris. We apologize for the unresolved issue and recommend contacting us directly to address this further.
Sears Home Services on 1773704919795
Can never speak to Sears customer service .. it’s the worst… I would never buy their home warranty.
Stan C,
Customer service response - We apologize for the difficulty in reaching customer service, Stan. We appreciate your feedback and will work on improving our communication channels.
Sears Home Services on 1757905200093
