6200 20th St Ste 300 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator
Professional and knowledgeable very polite. Inspected my refrigerator and adjusted the temperature.
Mauricio C, Vero Beach, FL
Will continue using Sears for appliance repair
Second time we use Sears and are again very happy with the service. The technician was professional, knowledgeable and efficient. I also appreciate the app that allows me to see when he will be arriving PLUS the technician also texts and calls to let you know he is on his way. Great service!
Normarie C, Vero Beach, FL
Friendly and professional
This technician has been absolutely great with me it's the third time that he's had to come to my house and work on my ice maker at no fault of his own He's super friendly and very professional
Donna C, Okeechobee, FL
A 5 for John ... he was very poolite.
John explained exactly what was wrong with the washing machine and what the next steps were to get it fixed quickly.
Paule, Vero Beach, FL
Great customer service
Al is a true professional who provides extremely competent, timely and communicative customer service. He gets the job done and keeps you informed as to what he's doing and why.
Patrick G, Vero Beach, FL
Cracked 5 yrs. Old washing Machine Pump
John S. was professional, knowledgeable, neat and friendly. I highly recommend him.
Simmie B, Fort Pierce, FL
Great personality
My technician was absolutely great got the job done in a matter of like 10-15 minutes. As far as Sears protection plan customer service on that was absolutely horrible I've been trying to get my ice makers fixed since August 11th 2024 and today is October 4th 2024 and it's finally done. Technician is absolutely great Love is personality very courteous and professional if I ever have a problem with my refrigerator again I hope he's the one I get.
Donna C, Okeechobee, FL
Quick, efficient, friendly service
Al did a great job examining our furnace. He performed his service very efficiently. He only found that the coils were dirty and rusty but that was not in his duties regarding PM. The coils were still operating correctly. The life expectancy is unknown and only a breakdown will lead to their replacement. The cost for replacement is not included in PM. Overall, Al was efficient and friendly. He is welcome here anytime.
Dennis H, Vero Beach, FL
Very professional and responsive!
Al provided excellent customer service, something that is a lost art these days. He was very professional, communicative and amiable. He got our AC back up and running and kept us informed as to what the problem was and how he would fix it. I would recommend him to anyone and absolutely call him again if necessary.
Patrick G, Vero Beach, FL
Repair AC
Thank you Al for coming to the rescue. You went above and beyond to make sure we got some relief. Thank you
Barbara M, Fort Pierce, FL
