3550 S Washington Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Barbara J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 21, 2024
Mark L
He was on time, very neat with my house, did a fantastic job with maintenance on my fridge. Very thorough. All in all great employee..
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 18, 2024
Daniel H
The service technician was awesome. He was very knowledgeable and extremely polite to my wife. The five star rating is for him. The phone system y’all have in place rates only zero stars, as I was not allowed to talk to a real person, but only an AI. This is the worst system I have ever encountered for dealing with the service company. if that works for the great technician we would take our business elsewhere.
Customer service response - Thank you for your feedback and for recognizing our technician's excellent service. We apologize for the inconvenience caused by our phone system and will work on improving it.
Sears Home Services on November 03, 2024
Bonita R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 15, 2024
Derwin S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 01, 2024
Dolores W
Jason was knowledgeable, professional, friendly, and efficient. What more could you ask for?
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Jason provided such a knowledgeable and professional service.
Sears Home Services on September 30, 2024
Alan K
Did a great job
Customer service response - Thank you for the positive feedback! We're glad to hear you were satisfied with our service.
Sears Home Services on September 21, 2024
Sherry S
Great service. Called first thing in the morning and received service in the same today.
Customer service response - Thank you for your positive feedback! We're delighted to hear that you received prompt service on the same day.
Sears Home Services on September 17, 2024
B S
Enrique was here on time. He quickly diagnosed the problem with the refrigerator. He repaired the problem and was finished in just over an hour. Nicely done!
Customer service response - Thank you for your positive feedback! We're delighted to hear that Enrique provided efficient and timely service for your refrigerator.
Sears Home Services on September 07, 2024
Jim J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 07, 2024