3550 S Washington Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Willie N
Customer service response - Thank you so much for the fantastic 5-star rating, Willie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 13, 2024
James H
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 30, 2024
edwin V
Help with my issue and great customer service
Customer service response - Thank you for acknowledging our efforts to resolve your issue and for praising our customer service. We're here to help anytime you need us!
Sears Home Services on June 30, 2024
Jeannie J
Great job. Very nice technician.
Customer service response - Thank you for your review! We're thrilled to hear you were happy with our technician's service.
Sears Home Services on June 27, 2024
Tom S
No room for improvement in Jason's performance. He was excellent. Our only disappointment was in the notification system from Sears regarding the arrival times. Started out with 8 - 5 on Fri. Did not any message regarding a more specific time. Per phonecon I made at 8:00 am, message was he would arrive at 8:33, later got a text he would arrive at 9:05; another text saying 9:38. He called at 9:48 saying he was about 15 - 20 min away. Called back at 10:10 that he was at our gate. He was in our home in minutes and after that everything was perfect.
Customer service response - Thank you for your valuable feedback and apologies for any inconvenience caused by our notification system. We're glad to hear Jason's performance met your expectations, and we'll work on improving our communication for future services.
Sears Home Services on June 23, 2024
laura F
Customer service response - A big thank you, laura, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 20, 2024
Willie N
Great job, very satisfied.
Customer service response - Thank you so much for the fantastic 5-star rating, Willie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 13, 2024
Lisa P
Great service!! Quick and efficient
Customer service response - Thank you for your kind words! We're thrilled to have provided you with quick and efficient service.
Sears Home Services on June 11, 2024
Debra T
I am very satisfied I scheduled my appointment and they have send me reminders every day the service man wason time . He called 1 hour prior to his arrival. He fixed my dishwasher heat element and checked to make sure it worked before leaving.
Customer service response - Thank you for your positive feedback! We're glad to hear our reminder system and technician's punctuality and thoroughness met your expectations.
Sears Home Services on June 10, 2024
Beth M
Always a pleasure doing business with this service provider. Skilled, knowledgeable technician (Mark). Always fixes the problem I highly recommend A&E Factory Repair.
Customer service response - Thank you for your kind words! We’re thrilled to hear you’ve had great experiences with our service.
Sears Home Services on June 10, 2024
