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3550 S Washington Ave Reviews
Read reviews from customers who used our services at 3550 S Washington Ave
Total reviews
117
Average Rating
4.8/5
They provided quick and effective repair and were polite and respectful.
Lisa E,
Mark is a great service technician! He's professional and knowledgeable!
Gale C,
Myrtle S,
Andrew was very efficient and got the job taken care of. Was a great experience
Kristy S,
Elizabeth P,
Great experience, service and knowledgeable technician! Raymond was outstanding!
Jo R,
Customer service response - Thank you for your positive review and kind words about our technician Tim. We are glad to hear that you had a great experience with our service. Thank you for choosing Sears Appliance Repair.
Sears Home Services on 1707190949830
The repairman, Tim, was very professional and fixed our dishwasher. With that said, I have not been satisfied with various aspects of communication with American Home Shield and/or Sears Appliance Repair (not sure which one)). I was unable to text the gate code and Tim was unaware of the previous efforts of the repairman who came 4 days earlier and the parts that this repairmam had ordered.
Mark W,
Customer service response - Thank you for your feedback, Mark. We're glad Tim was professional and fixed your dishwasher, but we apologize for the communication issues you experienced.
Sears Home Services on 1759801138605
HEIDI B,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1753066809609
Jacob M,
Customer service response - Hi Jacob, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1734934250669
repair was done quickly, but there's a miscommunication between Sears repair department and technicians. Each time I initiate a service call on my rental property, I let them know to contact my Tenant to coordinate access to the house since I'm out of state. I provide them with his name, number and gate access code so they can add it to the order. Inevitably, they always end up calling me and say that they don't see any notes about the tenant on the work order. One impatient Technician cancel my appointment when he couldn't get through the gate.
Paula F,
Customer service response - Thank you for taking the time to leave a review. We apologize for any miscommunications that occurred between our repair department and technicians. We appreciate your feedback and will work to improve our processes to ensure a smoother experience in the future.
Sears Home Services on 1707357114006
