2266 E. Fowler Ave. Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chris J
Very professional. Great service
Babyjane B
Great service ! Mr. Errol Great person ty again
Candice W
Errol H
Penny S
Out tech arrived promptly and our problem with the refrigerator was found and resolved quickly. Our tech was knowledgeable and personable. Thank you, Colin!
PJ L
Antonio was very helpful, polite…got right down to it.
Berta M
The technician was very knowledgeable and pleasant. Very profesional. I am very happy
Customer service response - Thank you for taking the time to leave a review! We greatly appreciate your kind words and are thrilled to hear that our technician provided you with knowledgeable and professional service. Your satisfaction is our top priority.
Sears Home Services on January 16, 2024
carmela A
Professional and thorough. The technician did a great job!
Customer service response - Thank you for taking the time to leave a review for Sears Appliance Repair service. We are glad to hear that our technician provided professional and thorough service, and that you were satisfied with the job done. We appreciate your feedback.
Sears Home Services on January 16, 2024
Justin W
My rating is based upon the price. Coordination, scheduling, repair time, the technician, everything went smoothly. But to charge $310 in labor for a 20 minutes repair is beyond ridiculous. This is why people buy new - it just doesn’t pay to have something fixed anymore. I would not have proceeded with that transaction. I would have paid the diagnostic fee then fixed it myself, but unfortunately I was not home and the decision was made without me. Really wish the tech spoke with me instead.
Customer service response - Thank you for taking the time to leave your review. We apologize if the price for the labor was not to your satisfaction, and we appreciate your feedback. We strive to offer fair and competitive pricing for our services.
Sears Home Services on February 05, 2024
Bob C
My rating is on the business as a whole. I would give the tech who finally showed up with 5 stars. But my appt was rescheduled three times, there was an issue with the part, and the Sears website and customer service numbers give you no way to talk with a real person to resolve issues.
Customer service response - We apologize for the trouble you've faced, Bob. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on January 16, 2025
