4501 66th St N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Paul S
Customer service response - A big thank you, Paul, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 12, 2024
Bonnie C
Excellent job fixing all issues. Very friendly and explained process
Customer service response - We're thrilled to hear your positive feedback about our service, thank you! We strive to provide clear, friendly, and effective service, and your compliments mean a lot to us.
Sears Home Services on March 12, 2024
terri H
Marcus was thorough and professional. He answered all my questions and explained the maintenance steps along with tips for my particular washer. Thank you Marcus.
Customer service response - We are thrilled to hear that Marcus provided you with thorough and professional service, answered all your questions, and shared maintenance tips for your washer. Thank you for taking the time to leave such positive feedback.
Sears Home Services on March 06, 2024
Bill L
Archie was very knowledgeable and explained what was the problem so that we could understand it. Great service.
Customer service response - Thank you for your kind words! We are glad to hear that Archie provided you with great service and explained the issue clearly.
Sears Home Services on March 05, 2024
Deborah L
Jaime L was a pleasure to service out freezer. Let us know where we were on the schedule, arrived on time and explained everything very well.
Customer service response - We're glad to hear that Jaime provided you with excellent service for your freezer. Thank you for taking the time to leave us a review.
Sears Home Services on February 22, 2024
Brenda L
Abdelrahman A. is probably the best service/repair technician we have ever had from Sears....He checked things related to the problems we were having before doing what would have been the simple, (but not complete) fix of our issue....He explained things and showed me what was causing the problem....I think he was here longer than scheduled, but that was only because he had to take the dryer door apart to find out the real reasons it wasn't closing properly.....He is thorough, friendly, and professional....a great asset to your company!
Customer service response - Thank you for taking the time to leave such a positive review about Abdelrahman A.! We truly appreciate your feedback and are glad to hear that he provided excellent service, taking the time to thoroughly diagnose and fix your issue. We are proud to have him as part of our team.
Sears Home Services on February 08, 2024
Mark S
Customer service response - A big thank you, Mark, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 01, 2024
kimberly M
Very kind and knowledgeable. He placed my belongings back when he finished. I wish I could request him for every visit.
Customer service response - Thank you for taking the time to leave such a positive review. We are glad to hear that our technician provided excellent service and took care of your belongings. We appreciate your feedback and look forward to serving you again in the future.
Sears Home Services on February 02, 2024
Sheree B
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 31, 2024
Born D
Marcus was a very nice Tech I had working on repairing my Ventless Dryer. He took his time, patient with my questions and repair time was not a concern. Today after waiting since 12/29 for replacement parts my Dryer is working fine. Although due to my lack of notice, after Marcus had Dryer running, I found two parts that fell on side of my foot stool. Although not installed the parts seem not to be an issue with the dryer running. I did two loads this evening and clothing came out wonderful and soft again. I was hanging my clothing in my Lanai, yes this is Florida, not my porch....LOL
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your kind words about Marcus and apologize for any inconvenience caused by the two parts that fell. We're glad to hear that your dryer is now working fine and that your clothing came out wonderful and soft again. Thank you again for your feedback.
Sears Home Services on January 26, 2024
