4501 66th St N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dianne C
Christine C
Bob G
The washing machine was repaired for the 3rd time. Looks like it might work this time. The technician did a good job installing the new motherboard and other parts. If this doesn't work I want a new washer.
bob C
Derrick R
Forrest was awesome but your labor costs are highway robbery! I will never use Sears again!! Over $300 in labor that took him 20 minutes to replace the part. Again, the technician was outstanding but beware of their labor costs because it is ridiculous!!
Scott R
Very helpful and polite.
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you found our team helpful and polite.
Sears Home Services on January 16, 2024
Mike B
Technician was solid but the business approach is awful. He did his best with what he had to work with.
Customer service response - Thank you for your feedback, Mike. We're glad to hear the technician did his best, and we appreciate your input on our business approach.
Sears Home Services on December 19, 2024
Anthony D
Very professional, seemed concerned and did the repair. Now we will see if this does it. It took near 4 months to get these seals exchanged on the refrigerator door for a better seal. They have been sitting here for months. After the many appointments for repair as no shows by your techs from the contracted outside companies, we finally got a real Sears Blue Shirt Technician here to get the job finished. Antonio manually got the old seals removed and replaced and he did seem to do his best. He was patient with my questions and worked in a timely manner. Thank You!
Customer service response - Thank you for acknowledging our professionalism and the quality of our service. We're glad to be your trusted source for appliance care.
Sears Home Services on July 02, 2024
Anthony
Oh, and the 30 some years that I have use this company I’ve had nothing but outstanding experience! Always on time, professional service, people, and pleasant experiences
Lisa M
Service at my home was great! Chat is great as well. However the ordering and shipping of parts has room for improvement, especially timeliness.