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9409 US Highway 19 N Ste 101 Reviews
Read reviews from customers who used our services at 9409 US Highway 19 N Ste 101
Total reviews
431
Average Rating
4.8/5
Sears Dishwasher
The experience I had with Sears today was outstanding, very cordial and professional when he arrived. Worked at having the issue and after all was complete everything is working great. Thank you
John F,
Clearwater, FLScheduling error
Jamie was great - but Sears scheduled a technician that was not authorized to work on the appliance needing repair. Jamie followed up with directions on what to do, but no appliance was repaired today. We had to start all over and call to schedule explaining the problem. The irony is that Sears replaced this item years ago - their choice of brand/model. I would have thought they would make sure the technician could work on the appliance. This is an area they need to tighten the reins on.
Wanda D,
Kenneth City, FLLeft Hanging
We wanted our AC units and the refrigerator to be checked for maintenance. He didn't check the refrigerator and at this point, there doesn't seem to be any plans to do this. We were left hanging about this. The AC check he did do seemed to be satisfactory.
Kenneth B,
St Petersburg, FLsears repair experience
No service provided. I was made aware of your warranty program. No thanks. Very upset that my check was not accepted and then my debit card. Finally charged for the 3rd time on another credit card!!! Service tech was polite but was more like a salesman.
Barbara A,
Treasure Is, FLUpset!!
Still waiting for the check for a new washer as they tried 6 times to fix mine and Brandon said l would have the check in a week. This is ridiculous. I need a washer. I have the maintenance and you can't fix it.
Lisa,
Madeira Beach, FLMaintenance Service
Archie was very pleasant but, when he cleaned the coils instead of sucking out the dirt he blew the dirt all over my kitchen. I didn't realize this until he was gone. Also, I did not sign any form indicating the amount of the service call.
Mary V,
Largo, FLSears service on whirlpool washer
What a great experience! I was shocked when the service technician arrived at 8 AM. This was a great start for a great service experience. He diagnosed the problem immediately and called for the part to be delivered. And it was. I was delighted. The technician was professional and gave me great advice on the Sears Warranty Policy. I am committed to Sears for my appliance repairs. Thank you.
Margaret H,
St Petersburg, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1734132298139
Horrible Attitude
The tech assigned to me did not take the time to listen to a very unique issue in which another tech was out at my home three weeks prior. He was rude and impatient.
Matthew F,
Saint Petersburg, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1729640810982
Washer Service
Service was okay. First tech did not order the right part. This added time for the repair to be completed.
Charles K,
Seminole, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1711153368014
The leak continues to occur and not fixed. Third visit!
The machine is still leaking water after adjusting that hose to the wall drain. The wall drain is dry. This is the third visit for the same issue. I want this escalated by sears immediately.
Minal P,
Tampa, FLCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1738363560853