9409 US Highway 19 N Ste 101 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer
He was very helpful and respectful. He explained what was needed and explained how I could get a warranty.
Dianna W, Pinellas Park, FL
A professional at his job much appreciated
Although this is a fantastic employee, I wish I would've had more leeway with my time because it said 1 o'clock and I didn't get a knock at the door until five but I'm not complaining because I have been canceled. This was my 10th appointment getting my dishwasher completed. I'm a little frustrated that yours does not oversee one person to finish a job instead of handing off at least five different people for the same job which I am sure made it go on for 10 appointments for which two I waited and then canceled at the last minute by Sears.. I realize the work environment is a little tricky after Covid getting people to come to work let alone work series used to be the top of the top and now it is a sad story.
Anna M, St Petersburg, FL
Great service
Technician was knowledgeable and did a great job with my dishwasher
Helen E, Tampa, FL
Ice maker replacement
Ned was very knowledgeable and professional! Great to see someone who loves his job and is very professional.
John B, Saint Petersburg, FL
Great service
Explained everything he was doing. Very knowledgeable. Outstanding work on the washer and dryer.
Steven C, Largo, FL
Washer inspection
Technician arrived as scheduled. Did a thorough evaluation and explained service options.
Anita A, St Pete Beach, FL
Washer Up and Running
Errol arrived in the afternoon and identified himself as the sears representative sent to install a new control board in our washing machine. He was courteous and friendly as he proceeded to remove the old control board, and install the new one that had been ordered and delivered days earlier. Once installed he preformed a diagnostic program on the new board, then re-calibrated the washing machine. Once the calibration was done he tested all the washer functions for correct operation. The last thing he did was to box up the old control board and take it with him, so no packaging or garbage was left behind. He said the machine was now good to go, and wished us a pleasant afternoon, as he headed off to his next repair. All repair men should be as pleasant to interact with.
Karen L, Clearwater, FL
Excellent
Your AI system sucks, need to be able to talk to a real person.
Barbara S, Seminole, FL
Great service hard worker
The gentleman that came out is respectful. He does the work. Jas a friendly attitude. Even when he is over booked. He managed to get my washer fixed.
Maria G, Seminole, FL
Washer and dryer repair
Very professional and thorough. Good customer service skills. Probably the best repairman service I ever had.
Joseph G, Largo, FL
