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9409 US Highway 19 N Ste 101 Reviews
Read reviews from customers who used our services at 9409 US Highway 19 N Ste 101
Total reviews
431
Average Rating
4.8/5
Ower
Very good service very polite very concerned and explained everything to me what a joy to have someone like that coming to your home
Sandra J,
St Petersburg, FLExtra mile
Kasey did a great job - especially with it being so hot outdoors as he worked so diligently. He definitely knows his job and did a great job fixing our a/c
Alfred A,
St Petersburg, FLDishwasher
Nedzad arrived on time and fixed our dishwasher . Very nice guy also .
Kelly N,
St Petersburg, FLFriendly, competent employee
Artez is a kind, caring, competent technician who explained everything to me while fixing my washer and evaluating the needs of my dryer. I am thankful he was able to fix them and would be happy for him to do any further work needed.
Janet W,
St Petersburg, FLSamsung icemaker repair
Ned is a pro and knows exactly what is needed to solve our icemaker problem.
Jesse M,
Gulfport, FLGood experience!
No complaints! Thr tech was very Polite and knew his stuff
Elena F,
St Petersburg, FLFriendly and fast
We're leaving town and needed to be able to pack, lifesaver! "Johnny" was very professional but also friendly.
Briant W,
Saint Petersburg, FLTechician Repairer Ned IS EXCELLENT, BUT
Ned really KNOWS, is experienced. I was impressed when he took calls from other Techs telling them how to do XYZ !! Hope more Techs learn from Ned !! *** HOWEVER *** SEARS texting, Bot Kevin SUCKS !! Ned was out twice. BOTH times I got texts with wrong dates/times. AND there's NO way customer can PH a Service Center & talk w/ a live Human !!!! eg, Thurs 8/15 got text Ned was to arrive Fri 15 8am. 730 Fri got text he's scheduled for Mon 8/19... NO way I could correct them. I said Mon not good, Tues 20th ok.. text confirmed the 20th. THEN get TEXT (NOT a ph mssg) Ted is on his way. replied to text good.This Texting system Sear Home Services uses is HORRIBLE... NOT GOOD Customer Service. Hope Sears updates to allow at Tech's discretion ability for Customer to text/ph DIRECTLY TO the Scheduled Tech info... Eg: some condos, appts have security entries, difficult to find parking. W/be much easier for Customer to communicate DIRECTLY w/ Tech! > > >Hope Transformco, sub of a HedgeFund (OWNS SEARS) focuses on Customer SERVICE.. Will improve repeat customers, may cost bit more now but in 2-5+ yrs pple WILL remember GOOD service and not crappy service.
Greg D,
Saint Petersburg, FLService
Excellent
Dixie Z,
Pinellas Park, FLWasher repair
Chris was fast, friendly and very efficient! Very pleased
Robert P,
Saint Petersburg, FL