3101 PGA Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Robin F
Professional and he is an expert at what he does. Give him a promotion!
Customer service response - Thank you for your positive feedback, Robin! We're glad to hear our technician was professional and demonstrated expertise.
Sears Home Services on June 15, 2025
Shirley Q
So kind,professional
Customer service response - Thank you for your positive feedback, Shirley! We're glad to hear our technician was kind and professional.
Sears Home Services on June 12, 2025
Ava C
Huge thanks to Verley, the Sears technician who repaired my washing machine today. He was clearly very knowledgeable about the appliance and handled the part replacement flawlessly. His professional demeanor made the whole process smooth and stress-free. Excellent service!
Customer service response - Thank you for your positive feedback, Ava! We're glad to hear Verley provided excellent service and made the repair process smooth and stress-free.
Sears Home Services on June 08, 2025
Joseph J
Awesome service, Superb Technician! A pleasure to work with! Courteous, Professional and very thorough. Highly recommended
Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear you had an awesome experience with our superb technician.
Sears Home Services on June 04, 2025
Ronald B
Rob was very professional in his approach to solving the problem with our refrigerator and what part or parts would need replacement and does he have them on the truck, if not return another day. He determined the compressor was the problem and luckily he had one on the truck. After completing the repair, he said give it 24 hours to stabilize the temperatures of refrigerator and freezer. Rob, is definitely a valued asset to your company.
Customer service response - Thank you for your positive feedback, Ronald! We're glad to hear Rob was professional and efficiently resolved the issue with your refrigerator.
Sears Home Services on June 01, 2025
Jason S
Brad is very knowledgeable and courteous.
Customer service response - Thank you for your positive feedback, Jason! We're glad to hear Brad was knowledgeable and courteous.
Sears Home Services on May 27, 2025
Brenda L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 27, 2025
Kenneth W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 18, 2025
linda M
John called me when he was at the job before mine so I would know that he would be coming to my house next. He was polite, friendly and professional and took a video to show me that my washing machine was properly working on all of the cycles and also said that the dryer button was pushed in and needed a service ticket, but he wasn't able to make it. He wasn't here very long since there wasn't really anything that he needed to fix, but he assured me that everything with my washing machine was in working order.
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear John was polite, friendly, and professional, and that he ensured your washing machine was in working order.
Sears Home Services on May 08, 2025
Bo
AL is a great experienced guy. The unit is fixed.
Customer service response - We apologize for the inconvenience, Bo. Please contact us directly so we can address the issue with your air conditioner. Thank you for your feedback.
Sears Home Services on May 07, 2025
