3101 PGA Blvd Reviews
Read reviews from customers who used our services at 3101 PGA Blvd
Total reviews
649
Average Rating
4.5/5
Michael M,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1708418990740
After several return appointments, rescheduled appointments with order numbers and being told I didn't have an appointment, I was extremely disappointed with the service provided. I have spent hundreds of dollars over several years for a monthly service plan. I am definitely thinking about canceling the program. It is purposely set up so it is very difficult to talk to anyone. I am very frustrated and extremely disappointed. You should be doing better than you are doing! Finally a technician fixed the problem. Thank you to him.
Dorinda D,
Customer service response - We apologize for the inconvenience and frustration you experienced with our service. We appreciate your feedback and will take it into consideration to improve our communication and appointment scheduling process. Thank you for your continued support and for acknowledging the technician who resolved the issue for you.
Sears Home Services on 1707845297010
Roy F was extremely friendly and knowledgeable and took care of our repair in a professional manner. The Sears website is super informative!!
Thomas S,
Customer service response - Thank you for your review! We're glad to hear that Roy F provided friendly and knowledgeable service and that you found our website informative. We appreciate your feedback!
Sears Home Services on 1706913454350
He was amazing very kind and considerate and would love to have him as my technician again, I manage many properties and have always used Sears!!! Will use Virgilio again!!!!
Theresa,
Customer service response - Thank you for sharing your positive experience with our technician Virgilio. We appreciate your loyalty and look forward to serving you again in the future.
Sears Home Services on 1706710758904
Very professional! Arrived on time. Fixed the appliance.
Mary G,
Customer service response - Thank you for your positive feedback! We strive to provide professional and timely service to all of our customers. We're glad we were able to fix your appliance and meet your expectations. Thank you for choosing our business!
Sears Home Services on 1706494122027
Saul C,
Customer service response - Thank you so much for the fantastic 5-star rating, Saul! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1706489657751
Robert knew exactly what he was doing and was very helpful in getting our fridge working correctly.
Lynne S,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that Robert was knowledgeable and helpful in fixing your fridge. We appreciate your feedback.
Sears Home Services on 1706496762168
Troy was very thorough and explained everything.
Melanie H,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that Troy provided thorough explanations during the service. Thank you for your feedback.
Sears Home Services on 1706158595097
Very professional gentleman.
Sebastiana M,
Customer service response - Thank you for your review. We appreciate your feedback and are glad to hear that you found our technician to be professional.
Sears Home Services on 1706289748627
Very professional and kind.
MAURICIO A,
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your feedback and are glad to hear that you found our team to be professional and kind.
Sears Home Services on 1706108576706