3484 NE 12th Ave Suite #3 Reviews
Showing most recent reviews from verified customers of Sears Home Services
angella C
Customer service response - A big thank you, angella, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 25, 2024
Ron H
Very knowledgeable, friendly service person
Customer service response - Thank you for recognizing our technician's expertise and friendliness. We're glad to have provided you with satisfactory service.
Sears Home Services on June 03, 2024
Ruby H
Technician Antonio and his helper Orland were great. They completed the repair. However Sears took 8 weeks to get the part needed.
Customer service response - We apologize for the delay in getting the part and are glad to hear Antonio and Orlando provided great service. Thank you for your patience and for sharing your experience.
Sears Home Services on May 31, 2024
Dan C
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on March 28, 2024
Joanne J
Very courteous and professional
Customer service response - Thank you for acknowledging our courteous and professional service! We're thrilled you had a positive experience.
Sears Home Services on March 25, 2024
Ed H
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 20, 2024
Jeff S
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 12, 2024
Shawn C
The technician was amazing! He explained everything fully and completely. Arrival time changed and he kept me fully informed vis texts and calls. I would highly recommend Sears Appliance Repair! And Shawn P especially. Job done above and beyond!!
Customer service response - Thank you for your positive review! We're glad to hear that your experience with our technician, Shawn P, was amazing and that he provided thorough explanations and kept you well-informed. We appreciate your recommendation and thank you for choosing Sears Appliance Repair.
Sears Home Services on January 26, 2024
Dolores Z
After rescheduling our repair appointment, the 2nd time around due to a miscommunication during scheduling of the original appointment, all went very well. Lots of scheduling & tech communication referencing this 2nd repair service appointment. Our assigned tech Dennes L called to inform us of his arrival time within the hour. Upon arrival and his diagnosis he informed us of all costs involved prior to proceeding with the repair. We found Dennes L to be amiable and knowledgeable in regard to the task at hand. The repair was done quickly & efficiently! Thank you Dennes L!
Customer service response - Thank you for taking the time to leave a review. We apologize for any miscommunication that occurred during the scheduling of your original appointment. We appreciate your positive feedback regarding our technician, Dennes L, and we're glad to hear that the repair was done quickly and efficiently. Thank you for choosing Sears Appliance Repair.
Sears Home Services on January 31, 2024
Thomas T
Very polite. Explained what needed to be done and completed work as required and suggested ways to prevent future problems. A kind and courteous employee.
Customer service response - Thank you for leaving a positive review for Sears Appliance Repair. We are glad to hear that you found our employee to be polite, helpful, and knowledgeable. We appreciate your feedback.
Sears Home Services on February 08, 2024
