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900 N Miami Beach Blvd Reviews
Read reviews from customers who used our services at 900 N Miami Beach Blvd
Total reviews
161
Average Rating
4.5/5
Scheduled time was not kept & no updates were given. Technician didn’t resolved the problem & gave no explanations as to what he found or how to fix it, just complaints about the bad condition of our water inlet line which had nothing to do with the problem on hand.
Cesar G,
Customer service response - We apologize for the trouble you've faced, Cesar. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730950649091
The technician never showed up to fix my leaking air conditioner although I waited all day. He also did not text or phone. Sears would do nothing about it.
Peggy M,
Customer service response - We apologize for the trouble you've faced, Peggy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724295238554
Technician did not resolve the problem with my central air conditioning. One hour after he left the same problem occurred. I had to call again for service and wait two days.
Gigi G,
Customer service response - Thank you for taking the time to bring this to our attention, Gigi. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1718595498379
Absolutelty neglectful. Persistent issues and Contractor is unable to diagnose the issue and is dismissive when on the phone. I would avoid like the plague.
Candice S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718327599689
Absolutely impossible! Worst of the worst. First time tech misdiagnosed. When I called for follow up tech didn’t show up. As of now I have been billed twice. I have now spent hours calling, waiting on hold without any result. After 5 calls without any resolution I asked to speak to a supervisor. Every time I’m being told a different story. To date I have not been allowed to speak to a superior. Beginning to think this is a scam.
Victoria D,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1715906761852
I purchased warranty over a year ago and it is so hard to get them on hold , I will call it impossible…my garage door doesn’t work properly and they are keep saying that they are not at the moment fixing LIFTMASTER BRAND , the most know brand on the market … I truly believe that this warranty is big scam…
Antonije K,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1711680926287
Broke the machine altogether and then left. After a huge hassle they agreed to come fix it for the same price as the original repair. But then they schedule a date and no one shows up. 2x already. And they will never get a supervisor on the phone, will make every excuse not to or route you in a circle. No wonder they don't take Amex. I'm going to call MasterCard which I paid with and cancel the payment. But Amex would have been better.
Omar H,
Customer service response - Thank you for taking the time to bring this to our attention, Omar. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1707751300671
They cancelled my appointment 4 times allready. Benn without a washer for 2 months now. Would not recommend Update: Today they failed the appointment for the 5th time in a Row
Owen S,
Customer service response - Thank you, Owen, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1705911838529
Noah S,
I recently had an extremely disappointing encounter with this service. I contacted them due to a gas leak issue with my stove. Unfortunately, the technician arrived without a gas leak detector, which was baffling. Instead, he relied on his sense of smell to detect the gas leak, which I found quite unprofessional and concerning.Moreover, the billing was inconsistent with our initial agreement. The charge for the service call was higher than what was previously discussed, despite the technician's visit being solely for confirming the absence of a gas leak. This was necessary for my peace of mind, as I had already had the leak identified and fixed by another technician the previous day. The purpose of this service call was purely for a second confirmation that the issue was fully resolved.In summary, the lack of proper equipment and discrepancy in billing made this a very unsatisfactory experience for me.
Ramon H,
