6050 US-90 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sherry P
The technician was right on time, keeping me aware of his arrival to my house. He was knowledgeable and answered all my questions. This is the third time I have used my warranty on appliances. And each time the technicians were very good
Customer service response - Thank you for leaving such a positive review for Sears Appliance Repair. We're glad to hear that our technician was knowledgeable, prompt, and efficient in fixing your dryer. We appreciate your recommendation.
Sears Home Services on January 26, 2024
Julie B
Larry was very knowledgeable and friendly. He delivered bad news candidly and helped us in offering direction for our next step.
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Larry and his assistance with delivering difficult news and providing guidance for your next steps.
Sears Home Services on February 08, 2024
Brande O
Frank B
Totally awesome! Routine checkup on appliances, instruction also helped. So friendly one of my kitty cats came out of hiding to visit. Very pleasant experience!
Renee H
Mathew and his assistant were very professional. They were friendly and very efficient! I would definitely recommend them!!
STUMP
Jesse arrived early morning. Was very courteous and performed services as needed. Good tech!!
Eddie P
Christopher M
The gentleman that came to do the repair was very nice. He wasn't extremely familiar with the job he was here to work on. Had to make several phone calls to figure it out. He also installed two of the switches sideways. When they were switched off, it indicated 2 on the temperature. He was in a hurry to leave because he had other customers to attend to. I was able to get another technician scheduled for tomorrow to correct the installation. Hopefully the forth time is a charm. Update. The same gentleman Brad came out to correct the issue. He apologized a bunch. Such a nice gentleman. No harm, no foul. The stove top works perfectly now.
Customer service response - Thank you for your feedback, Christopher. We apologize for the inconvenience and are glad to hear another technician is scheduled to resolve the issue.
Sears Home Services on October 29, 2024
Tammie H
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on May 28, 2024
gilbert C
Repairman told me what was wrong, but did not fix it. He told me to call Maytag. I paid $127.00 for that advice.
Customer service response - We apologize for the inconvenience and appreciate your feedback. We aim to provide effective solutions and regret that we fell short in your case.
Sears Home Services on March 28, 2024
