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3655 SW 22nd St Reviews
Read reviews from customers who used our services at 3655 SW 22nd St
Total reviews
479
Average Rating
4.8/5
They left the old part in my property!
Totally unacceptable. Not the type of experience expected. And this without mentioning that it took 3 different appointments to make this repaair happen due to lack of coordination on your end.
Juan C,
Miami, FLCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1745963041110
Horrible service
I was told two days in a row to wait for a technician to come and repair my AC system in my apartment. Both days the technician for some random reason would cancel the appointment and act like he had come by. I have never written review before. But this is outrageous and really needs to be corrected and looked into
Adonis G,
Miami Beach, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1740611381919
Technicians that don't report the correct job code
Horrible. Refrigerator cannot be fixed and should be replaced according to protection agreement and they keep sending technicians that say the same thing and they're not reporting in the Job code - non-repairable so that fulfillment could replace it. That's all that they're waiting for. It's a shame how you guys treat your loyal customers
Marissa R,
Miami, FLCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1726783006819
made things worse
nice polite man but he didn't fix the dishwasher in fact now I have a bigger leak from the dishwasher and had to call an emergency plumber about 2 hours after the tech said the leak was fixed
Ruth S,
Miami Beach, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. We look forward to hearing from you.
Sears Home Services on 1719350871619
Sub PAR Service
Technician refused to perform standard maintenance services as per Master Protection agreement after being advised by customer service representative that services were covered.
Collette O,
Miami, FLCustomer service response - Dear, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1718486813244
Horrible service
Tech never showed up and yet you claim that he came and fixed the Washer or dryer This is total Nonsense
Mukesh N,
Miami, FLCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1706145829497
Incomplete work
He did not complete the work and didn't have the best customer service skills.
Bricilia S,
Miami, FLCustomer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1697751324644
Technician never showed up
Andy never showed up, never called. Horrible service, day wasted at home waiting for a technician. He is also saying that he called at 2:00 pm - not true. Also, to talk to a person at Sears Warranty is almost impossible. Horrible, horrible service.
Maria S,
Miami, FLCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1695936755569
Refrigerator Repair
Professional, courteous , and knowledgeable. He efficiently solved the puzzle that two before him could not solve.
Gustavo C,
Miami, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1691184976471