1201 S Dixie Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Abbe P
Excellent Service and professionalism
Customer service response - Thank you for your positive feedback, Abbe! We're glad to hear you were satisfied with our service and professionalism.
Sears Home Services on April 06, 2025
Alvin R
Garth was courteous and very qualified. My fridge was up and running in notice. The automatic scheduling system is frustrating leading you to believe your technician will be there when he isn't . Try to get a human to talk to you is even worse. Technician A+. Scheduler failure.
Customer service response - Thank you for your feedback, Alvin! We're glad to hear Garth provided excellent service. We apologize for the scheduling issues and appreciate your input to help us improve.
Sears Home Services on March 31, 2025
Cathy R
Within 48 hours of calling technician came out and was able to fix the problem.
Customer service response - Thank you for your positive feedback, Cathy! We're glad to hear that our technician was able to resolve the issue promptly.
Sears Home Services on March 26, 2025
Kemson D
Great job đź‘Ź.
Customer service response - Thank you for your positive feedback, Kemson! We're glad to hear you were satisfied with our service.
Sears Home Services on March 23, 2025
Jo L
He was quick & neat. I asked about a piece that is broken oven a drawer but he said it wasn't covered.Nowhere inthe contract does it say that
Customer service response - Thank you for your feedback, Jo Ann! We're glad to hear the service was quick and neat. Please contact us directly so we can clarify the contract details for you.
Sears Home Services on March 23, 2025
Marcie G
John was very efficient, texted us when he was on the way, and changed out the motherboard perfectly.
Customer service response - Thank you for your positive feedback, Marcie! We're glad to hear that John's efficiency and communication made your experience smooth and satisfactory.
Sears Home Services on March 20, 2025
Karen R
He was so sweet..! He came and did his job, cleared out any mess and my fridge is as good as new. Thank you Dwight from Sears..!!!
Customer service response - Thank you for your positive feedback, Karen! We're thrilled to hear that Dwight's service left your fridge as good as new.
Sears Home Services on March 17, 2025
Gina D
Honestly Fiallo didn’t have to come because it was so late but he knew how important a refrigerator is. He went above and beyond. All fixed and good to go. Excellent service and the nicest guy. Wish everyone was this kind
Customer service response - Thank you for your positive feedback, Gina! We're thrilled to hear that Fiallo's dedication and kindness made such a great impression.
Sears Home Services on February 04, 2025
Steven M
Diagnosed the issue and gave us a quote. Very personable and good to work with.
Customer service response - Thank you for your positive feedback, Steven! We're glad to hear that our technician's personable service and clear communication made your experience pleasant.
Sears Home Services on February 02, 2025
Donna M
Troy was professional, knowledgeable and above all, honest!
Customer service response - Thank you for your positive feedback, Donna! We're glad to hear that Troy's professionalism, knowledge, and honesty made a great impression.
Sears Home Services on January 20, 2025
