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1201 S Dixie Highway Reviews
Read reviews from customers who used our services at 1201 S Dixie Highway
Total reviews
131
Average Rating
4.4/5
No one has turned up for the appointment after it kept getting changed and delayed. Now the company or technician is lying by entering a completed service. Absolute worst.
Roger T,
Customer service response - We apologize for the trouble you've faced, Roger. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724371511899
Technician (Wilner) came to flush out AC. However he DID NOT DO ANYTHING. All he did was spend 1 minute to suck out water from the overflow sensor and then left. In reality he was supposed to clean out the AC and flush out the clogged drain (which he never did). As a result the AC stopped working again within 24 hours. This was for a rescheduled visit #2 of 2, since on the first visit he did not even show up! I DO NOT recommend this company at all.
Josin C,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1723357434136
the technician did not come out and submitted a bill and forged my signature
Brian W,
Customer service response - Thank you for taking the time to bring this to our attention, Brian. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1722418092379
This place is closed down
Jorge L,
Not happy. I have a stacked washer dryer. The washer is on the bottom dryer on top. They continue to send only one guy instead of two. One person cannot move the dryer from the washer in order to repair it. This will be the third time ONE guy shows up. It's been over a month that I've been without a washer. Also, phone calls are all prompts, robots and people from other countries who really can't help you and throw you back to the prompts. My next step is the tv station to report this fraud. Mary guillemette. South Palm Beach
Mary G,
Eyal E,
I was charged over $200.00 for service on a one year old stacked Whirlpool washer/dryer which required no parts it merely needed to reset the motherboard. Service time amounted to 20 minutes. Resetting the motherboard was simply unplugging the machine and replugging it in the power source. Stay away from Sears.It not the reliable old Sears any more . Its simple highway robbery
Charles H,
They are the worse EVER. First problem. The tech never showed for the scheduled time He never texted me to let me know he would be late. The tech did call& I came home. 2) tech ordered a part. The part comes in immediately But tech did not give my correct address...I called Sears customer service to have them correct my Address. It took Sears 2 & 1/2 weeks just to correct my address. Still no part. I finally contacted the CEO. CUSTOMER SERVICE IS THE HUGE PROBLEM!!!
Linda D,
Closed permanently..... can only order parts online
Gary S,
Sears is no longer at this location
Antonio V,
