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802-552-4364
1201 S Dixie Highway Reviews
Read reviews from customers who used our services at 1201 S Dixie Highway
Total reviews
131
Average Rating
4.4/5
Marvin G,
This is my 3rd experience. The technicians are very qualified, and courteous. The automated scheduling system sucks, the technicians agree, and the poor quality is consistent over all my appointments. Be prepared for frustrations trying to talk to a human, trying to schedule an earlier visit when the repair part arrives a week early, and having the automatic system reschedule you by canceling the day's appointment, and rescheduling it the next day without your approval! This after I hired someone to be there because I was not able. Just terrible, frustrating impersonal scheduling experiences.
Orhan S,
Customer service response - We apologize for the trouble you've faced, Orhan. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1738469619461
I'm done buying Craftsman for life. 40 yrs wasted.. You have to scan a QR Code Take pics then told to mail all tools 51!!! to them. After taking useless pictures, 3 days worth of emails, worst experience ever. Don't buy craftsman anything its made in china now not usa sadly. went to all local craftsman retailers and employees had no intrest in helping exchange even one tool at all 3 in person unbelievable experience. I will be getting rid of ALLL my craftsman tools now once replacements arrive.. god willing. Expensive for nothing
Gsxr J,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1771808084903
Nodaby came
Ricardo J,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1742254855031
I advise to NEVER use this company! They gave me the run around for 2 months when my Washer broke. You can’t reach ANYONE who can help by phone. It was a nightmare. HORRIBLE company.
kc P,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1731824519369
If there was a zero I would put zero. There was no service done today. The appointment was rescheduled three times from 3, &5:00. I finally had to call and cancel the appointment. The technician never did any work at 421 santa Anna Drive Palm Springs, FL 33461. We were not happy. We had to call another company for the repair. Can I send you the bill?
Rose R,
Customer service response - We apologize for the trouble you've faced, Rose. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1725766114437
No one has turned up for the appointment after it kept getting changed and delayed. Now the company or technician is lying by entering a completed service. Absolute worst.
Roger T,
Customer service response - We apologize for the trouble you've faced, Roger. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724371511899
Technician (Wilner) came to flush out AC. However he DID NOT DO ANYTHING. All he did was spend 1 minute to suck out water from the overflow sensor and then left. In reality he was supposed to clean out the AC and flush out the clogged drain (which he never did). As a result the AC stopped working again within 24 hours. This was for a rescheduled visit #2 of 2, since on the first visit he did not even show up! I DO NOT recommend this company at all.
Josin C,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1723357434136
the technician did not come out and submitted a bill and forged my signature
Brian W,
Customer service response - Thank you for taking the time to bring this to our attention, Brian. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1722418092379
This place is closed down
Jorge L,
