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3342 NW Federal Highway US 1 Reviews
Read reviews from customers who used our services at 3342 NW Federal Highway US 1
Total reviews
494
Average Rating
4.8/5
Don't Know how to resolve a problem
Robersy (if really his real name) did nothing to resolve the problem. He did not give a crap about the customers needs.
Carlos L,
Port Saint Lucie, FLCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1773177749065
Dissatisfied
My experience with you guys is terrible. You ordered the wrong part. You weren't able to fix my refrigerator. And you haven't sent the report to American home shield in a timely manner. I don't recommend you guys at all.
Tim W,
Port Saint Lucie, FLCustomer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1766098630550
Worst customer service
He came with an attitude and left without even checking, didn't care what I was telling him about what was going on with my dryer, I was home with the baby. if I can I will give no starts
Gary G,
Port Saint Lucie, FLCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1766011770804
NO SHOW
Unfortunately I cannot give a review for a tech that NEVER SHOWED UP! I stayed home all day waiting for the serviceman. I received a text at 11:13 am that said the tech is on his way. It is now 4:43 pm and tech is a NO SHOW! This is after Sears canceled my appointment December 2 and rescheduled for 12/10. First American Home Warranty and Sears have no respect for people's time.******* IF I COULD GIVE ZERO STAR.I WOULD*********
Elisa H,
Port Saint Lucie, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1765492252116
Tech couldn't resolve problem
Tech says samsung no longer supplies part that needed fixing which made service call no good and now I have to relace the oven as he couldn't fix the problem
Joyce S,
Port Saint Lucie, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1758923688754
Repair not working
This guy is great, his assistant Brad is cold and uncaring. Today marks my 5th visit with Sears for a dryer issue. Motor was installed but I told guys it's making a noise. After they left the noise got louder and louder. Recalled Brad this am, told me he heard nothing yesterday. I kept saying something is wrong. BRAD is an uncaring cold tech.
Regina M,
Palm City, FLCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1740522594764
Highly disrespectful, arrogant, defiant and accusatory
How do you have someone like this individual work for your company ? This was the worst service I've ever had since owning a home. What a disgrace of an employee you have in your ranks. You should be ashamed of sending someone like that to my home. Shame on you.
David M,
Port Saint Lucie, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1728096828752
Replaced Icemaker
It is hard write a review when the ice maker is not working. I don't know if the new icemaker is bad or if it was put in wrong.
Stephen D,
Port St Lucie, FLCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1726952232765
The service provided by Brad was no good
My experience was a disaster. All they do is order every parts to fix a microwave without diagnosing it got to my house two guys refused to take the microwave down so I don't know why they need a helper and then they wouldn't take the microwave down They don't even know what the problem is they're just assuming so. They're trying to change every parts.
Bhagmatie M,
Port Saint Lucie, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1723844401892
Ice maker not fixed
He came and checked it and saw a few pieces of ice and said its working. Took my check and its really not working. I would not recommend him
Linda D,
Port Stlucie, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1712007290243