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10302 Southside Blvd Reviews
Read reviews from customers who used our services at 10302 Southside Blvd
Total reviews
544
Average Rating
4.6/5
Helpful
Randy went the extra mile to help us today. He could have said, "Sorry, I can't fix that, you'll have to call somebody else," but he invested extra time finding out exactly who I should call and what warranty we had and what to say.
Erin L,
Fernandina Beach, FL10 Stars for James!
James was beyond great and renewed my faith in service technicians. Another tech had been out previously to service our unit and although the experience was not terrible, I would not want him again. Not only did he NOT fix the issue, he made it WORSE, and closed out our claim without telling us. Thankfully we were able to get someone else out, JAMES immediately diagnosed the issue, adjusted it enough so it was bearable until he could get the part in and completely fix the problem. Just can't Thank him enough for his fantastic personality, worth ethnic, and all around great service. Truly 10 STARS!
Jennifer W,
Jacksonville, FLFantastic
Oj was very professional and extremely pleasant. Provided excellent customer service!
Lola F,
Jacksonville, FLThanks you Sears and James G!
James G was punctual, professional, and easy to work with. He answered all of our questions. The Sears text messaging and online updates are great. We knew what to expect and when to expect it. Thank you.
Monica H,
Jacksonville, FLChoice Home Warranty
It took 1 Week for Choice Home Warranty to get a Sears Technician out to work 30 minutes on my AC when temperatures were in the High 90's. Ug! The Technician was cordial and effective in getting the AC to work, but the TIME it TOOK for the Choice Home Warranty Company to get him to my house was terrible!
Bruce K,
Jacksonville, FLGreat Customer service!!
A gentleman and very knowledgeable about my problem with my fridge. Came back same day to fix! Awesome!!!!!!
Tiffany G,
Jacksonville, FLPolite, knowledgeable
Tony was polite, worked quickly, and demonstrated an expert knowledge of the machine. He gave me some great advice as well.
Tiffany W,
Jacksonville, FLKnowledgeable and professional
Miguel was very knowledgeable and professional and answered all of our questions. We would highly recommend him to other customers.
Celia H,
Saint Johns, FLConnor was great - customer service not so great
my technician was great. professional and friendly. however, customer service, i rate a 0. impossible to get a live human on the phone. unable to update my information through the website and chat box is a bust.
Katie P,
Jacksonville, FLFriendly and Knowledgeable
Connor was able to diagnose the issue and explain it terms that could be easily understood. Thank you!
Leyla B,
Jacksonville, FL