455 S Indiana Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gary W
Knowledgeable staff
Customer service response - Thank you for recognizing the expertise of our staff. We appreciate your feedback!
Sears Home Services on April 28, 2024
BW
Gene was very polite & knowledgeable. I would definitely use Sears Home Services again.
Customer service response - Thank you for your kind words about Gene and for choosing Sears Home Services! We're thrilled to hear you had a positive experience and look forward to serving you again.
Sears Home Services on March 28, 2024
Elizabeth J
It has been a long time since we’ve had a service tech as competent as Jamal. He took the time to explain the issue and show my husband how he was fixing it. He also told us things we can do to help prevent a future problem. In addition to fixing our two issues, he was one of the nicest, most courteous young man we’ve encountered in quite a while. This young man should be recognized and will go far!
Customer service response - Thank you for taking the time to leave us a review. We greatly appreciate your kind words about our technician Jamal and we are glad to hear that he provided you with excellent service. We will make sure to recognize his efforts, and we hope to serve you again in the future.
Sears Home Services on February 15, 2024
steven V
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 06, 2024
Kathleen A
Jerry was very knowledgeable and such a friendly guy. You have a great worker for your organization.
Customer service response - Thank you for your kind words about Jerry. We are glad to hear that he provided you with excellent service and was knowledgeable and friendly. We appreciate your feedback and thank you for sharing your experience.
Sears Home Services on January 31, 2024
Vivian M
Very efficient and very polite. Explained the problem very well. Would recommend Sears!
Customer service response - Thank you for taking the time to leave a review! We are glad to hear that you found our service efficient and our technicians polite. We appreciate your recommendation.
Sears Home Services on January 25, 2024
Terrie N
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on January 23, 2024
ruth D
Communication and follow up was seamless and punctual. our technician Jerry was outstanding. very knowledgeable, , detail in his diagnosis and persistent in solving fixing issue .
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you had a seamless and punctual experience with our communication and follow-up. It is great to know that our technician, Jerry, provided outstanding service by being knowledgeable, detailed in his diagnosis, and persistent in solving the issue. We appreciate your feedback.
Sears Home Services on January 24, 2024
Jennifer W
Very efficient, friendly and kind.
Customer service response - Thank you for taking the time to leave a review. We are pleased to hear that our team provided efficient, friendly, and kind service. We appreciate your feedback.
Sears Home Services on January 26, 2024
Herbert C
Well done. Our broken ice-maker in our refrigerator was diagnosed and repaired promptly.
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that we were able to diagnose and repair your broken ice-maker promptly. Your satisfaction is our top priority.
Sears Home Services on January 11, 2024
