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455 S Indiana Ave Reviews
Read reviews from customers who used our services at 455 S Indiana Ave
Total reviews
134
Average Rating
4.7/5
Technician showed up without notifying prior to time of arrival, rang the bell, waited three minutes and left. Marked job complete after. Said the $150 covered their trip cost even when they didn’t do the job. Absolute Theft and fraud. Disputing now with credit card.
cid C,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1729815529948
No one showed up. Someone was here all day long and I got sent a text saying they were in the way at 4:30 when they should have called in the morning but still no one showed up even after that but yet I get a service ticket saying that they stopped by? Not true!
Joanna F,
Customer service response - We apologize for the trouble you've faced, Joanna. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1725419379215
So glad you asked. I waited almost 5 months for my range to be fixed. 2 wrong parts ordered. I got the stove back Wednesday the 20th. With a bubble in the plastic on top of the stove. You have great repairman. They did their best to make me happy. Not much. Should have given me one free. Have purchased all my appliances from you. Washer and dryer, dishwasher, and refrigerator. I tried all this time to find someone to talk to. Got you a lot of 800 numbers that nobody answers. I even ended up paying $46 do just answer. Pay me back anytime. And you are raising the price of the home repair services. I will pay it until it runs out if not sooner. Only thing good about you is your repairmen. I doubt you care, but you now have a company that used to be the best. Seems like those days are over. Feel free to put this review any place you want. I’m not really finished with how I feel. I will never even look at your Website again and I love to talk. Leigh Calitri
Anna C,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1711354611581
First technician closed ticket by lying and saying refrigerator was fixed. Second appt never showed up and no message. Third appt never showed up and no message. BBB will be notified
Debbie P,
