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27001 US 19 N Suite 8520 Reviews
Read reviews from customers who used our services at 27001 US 19 N Suite 8520
Total reviews
163
Average Rating
4.7/5
Over the last 6 years that we've owned my Samsung dishwasher, it's has been broken more than it's been working. Since 2021, I've had at least six companies try to fix it. After asking Asurion why they kept closing the claim despite the dishwasher not functioning, they assigned Sears. Johnny was here twice for more than 3 hrs each appt, talking with tech support, showing video, cleaning parts, and installing new parts, before Asurion finally declared that the appliance was not repairable. I can't say anything good about Asurion, which dragged out this repair for 11 weeks. But Sears has an absolute rock star in their technician, Johnny. I wish all service professionals were this thorough and dedicated!
Amy E,
Customer service response - Thank you for sharing your experience, Amy! We're thrilled to hear that Johnny provided thorough and dedicated service, and we appreciate your kind words about our technician.
Sears Home Services on 1729576761299
Anne-Todd E,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1729043170198
Marie D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1728961235621
Very knowledgeful
Pat D,
Customer service response - Thank you for your positive feedback, Pat! We're pleased to hear that our team provided knowledgeable service.
Sears Home Services on 1727836463088
Jim was efficient. Identified some issues that the previous tech from Atria did not see or occurred after Atria's last attempt to repair the microwave. It sounds like ir will probably be replaced because he felt the damage was not repairable. Hopefully that is the case and we have a new unit soon.
Doug O,
Customer service response - Thank you for sharing your experience, Doug. We're glad Jim was able to identify the issues with your microwave, and we hope you receive your new unit soon.
Sears Home Services on 1727582068020
The Sears professional did an amazing job of checking or appliances and thoroughly addressing the issue as well as cleaning the appliances. He's very polite, personable, and professional in providing excellent service.
Raj U,
Customer service response - Thank you for your wonderful review! We're delighted to hear that our professional provided you with thorough and excellent service.
Sears Home Services on 1727237740930
Technician was very professional and did an outstanding job. (5 Stars! 🌟) Thank you, Terry Holland
Terry H,
Customer service response - Thank you, Terry, for the 5-star review! We're thrilled to hear that our technician provided you with a professional and outstanding service.
Sears Home Services on 1727144892449
Ninette H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1727144673738
Very pleasant and efficient. I would definitely use Sears Repair service again.
Holly B,
Customer service response - Thank you for your kind words, Holly! We're thrilled to hear you found our service pleasant and efficient, and we look forward to serving you again.
Sears Home Services on 1724208565587
Abdelrahman was very personable, knowledgeable and quickly diagnose the problem.
Terry V,
Customer service response - Thank you for your feedback! We're delighted to hear Abdelrahman provided personable and knowledgeable service while quickly diagnosing the issue.
Sears Home Services on 1723772114147
