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27001 US 19 N Suite 8520 Reviews
Read reviews from customers who used our services at 27001 US 19 N Suite 8520
Total reviews
158
Average Rating
4.7/5
Fast service , knowledgeable and friendly. Would recommend Jim to fix any issues with your refrigerator. Thanks Jim.
Emile G,
Very nice technichen,but can do nothing; don't make parts ....
Martina L,
Customer service response - Thank you for your review, Martina! We're glad to hear our technician was nice, but sorry to hear about the parts issue. Please contact us directly so we can assist you further.
Sears Home Services on 1752807835842
The Tech was very nice and easy to understand! Extremely important to me. It took him no time to find the problem. I wasn't surprised! It was totally broken needing new parts. On a Brand New Machine? His recommdation was a replacement with a New Machine! He had the customers needs in mind! Thank You!
Debra L,
Customer service response - Thank you for your review, Debra! We're glad to hear our tech was helpful and prioritized your needs with a recommendation for a replacement.
Sears Home Services on 1732425811798
Jessica T,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1724565199840
Nice man, knowledgeable.
Holly H,
Customer service response - Thank you for your kind words! We're glad you had a positive experience with our knowledgeable technician.
Sears Home Services on 1718874267640
Ryan Lamont was positive, professional, proficient and He went above and beyond our expectations while repairing & cleaning our appliances. Kudos to Ryan. He sets the bar high!
Diane T,
Customer service response - Thank you for recognizing Ryan's hard work and dedication to providing exceptional service. We're thrilled he exceeded your expectations!
Sears Home Services on 1717401702402
The service technician was very knowledgeable. They had been assigned by Choice home warranty company. For a $65 repair fee. Unfortunately, the water line to the ice maker is not something they repair on refrigerator. Very disappointed. They advised the warranty company for me. So I actually need a plumber. I paid the Sears fee.They are very nice men.
Kim L,
Errol was given the unpleasant task telling me the wrong part had been sent. He will make my next appointment for the real repair!
Ariella S,
Customer service response - Thank you for your feedback, Ariella. We're sorry for the inconvenience with the wrong part, and we appreciate your patience as we work to resolve the issue.
Sears Home Services on 1727922588089
We call this company for our LG washer door latch problem showing DE - 2 problem. We gave them thorough details in advance exactly what the problem was online and on the phone and when the technician got here within a 5 minutes exam, he told us that to have it repaired, minus the waived 139.00 service call fee, it would cost us $624 to repair. And we looked online for a brand new LG washer is $642!! An easy decision not to repair. This no service visit cost us $148.73!! Never, Ever again will use or recommend the company to anyone!!
D O,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748478650080
when i called to set an appointment i was told the fee was $99.00. i set the appointment for today and when the technician called to say he was on his way he said justto drive to the hoyse was $99.00 plus tax but the cleaning/maintenance was another $54.00. very disapointed that the full cost amount was not given to me
Vicki A,
Customer service response - Thank you, Vicki, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1705998174904
