27001 US 19 N Suite 8520 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (132 reviews)

Julia M

January 13, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 13, 2025

JACQUELINE A

January 08, 2025

Mr. Jaime is Very knowledgeable and has great customer service skills.. I was very satisfied with the service.

Source: Google

Customer service response - Thank you for your review, Jacqueline! We're pleased to hear that Mr. Jaime provided knowledgeable service and great customer care.

Sears Home Services on January 08, 2025

Pappy F

December 30, 2024

Ken was very professional and also personable. He explained clearly what he found and adjustments made. Represented his employer well.

Source: Google

Customer service response - Thank you for your review, Pappy! We're pleased to hear that Ken was professional and personable, and that he represented us well.

Sears Home Services on December 30, 2024

Harry H

December 16, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on December 16, 2024

Kelsey R

December 16, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 16, 2024

Sharmeen L

April 02, 2025

Angelo is an Amazing technician. He knows what his job so well that the experienced techs were not able to fix my AC for months but Angelo did the job not only thoroughly but in a very professional manner. I appreciate Sears for having tech like Angelo and will definitely ask for him next time I need AC work done through Sears!!

Source: Google

Customer service response - We're really sorry to hear about your experience, Sharmeen. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on December 15, 2024

David O

December 04, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on December 05, 2024

Pamela I

December 03, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on December 03, 2024

dk

December 03, 2024

The technician was excellent, polite, knowledgeable and very professional! I have been a customer for Sears for a very long time and I can not remember ever being disappointed in the service provided, truly white glove service! Thank you

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear that our technician provided you with excellent and professional service, and we appreciate your long-standing loyalty to Sears.

Sears Home Services on December 03, 2024

Peter M

December 01, 2024

Superb in every way. Charming, articulate, modest about his genuine expertise. Added comment: The Sears system for scheduling repairs is a disaster. We spent the day being informed that the tech would come at 1:something; 3:something, 4:something. Then "He is one his way, due in 20 minutes. This was inaccurate by 45 minutes. This is unprofessional, unlike the technician, who was flawless.

Source: Google

Customer service response - Thank you for your feedback, Peter. We're delighted to hear you had a superb experience with our technician, and we apologize for the scheduling issues you encountered.

Sears Home Services on December 01, 2024

Average Rating: 4.7/5 (132 reviews)