27001 US 19 N Suite 8520 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Harry H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 16, 2024
Kelsey R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 16, 2024
Sharmeen L
Angelo is an Amazing technician. He knows what his job so well that the experienced techs were not able to fix my AC for months but Angelo did the job not only thoroughly but in a very professional manner. I appreciate Sears for having tech like Angelo and will definitely ask for him next time I need AC work done through Sears!!
Customer service response - We're really sorry to hear about your experience, Sharmeen. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on December 15, 2024
David O
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 05, 2024
Pamela I
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 03, 2024
dk
The technician was excellent, polite, knowledgeable and very professional! I have been a customer for Sears for a very long time and I can not remember ever being disappointed in the service provided, truly white glove service! Thank you
Customer service response - Thank you for your kind words! We're thrilled to hear that our technician provided you with excellent and professional service, and we appreciate your long-standing loyalty to Sears.
Sears Home Services on December 03, 2024
Peter M
Superb in every way. Charming, articulate, modest about his genuine expertise. Added comment: The Sears system for scheduling repairs is a disaster. We spent the day being informed that the tech would come at 1:something; 3:something, 4:something. Then "He is one his way, due in 20 minutes. This was inaccurate by 45 minutes. This is unprofessional, unlike the technician, who was flawless.
Customer service response - Thank you for your feedback, Peter. We're delighted to hear you had a superb experience with our technician, and we apologize for the scheduling issues you encountered.
Sears Home Services on December 01, 2024
Lynn C
Service was great although the issue could not be fixed. Sears does not do LG warranty repairs.
Customer service response - Thank you for your review, Lynn! We're glad you found the service great, and we apologize for any inconvenience regarding the LG warranty repairs.
Sears Home Services on November 26, 2024
Michael P
Forrest was great! Very knowledgeable in his field. He went above and beyond in my opinion to get my appliance fixed properly.
Customer service response - Thank you for your review, Michael and Katherine! We're pleased to hear that Forrest went above and beyond to fix your appliance properly.
Sears Home Services on November 23, 2024
Timothy P
Professional, pleasant, and did an excellent job in addressing both our appliance needs in one appointment.
Customer service response - Thank you for your review, Timothy! We're happy to hear our team was professional and efficient in addressing your appliance needs.
Sears Home Services on November 10, 2024
