Appointment Lookup
802-552-4364
686 Brandon Town Center Mall Reviews
Read reviews from customers who used our services at 686 Brandon Town Center Mall
Total reviews
496
Average Rating
4.2/5
I had a problem with my water softener , the tank was filling up with water, I had 2 plumbers look at it an they could not figure it out. One plumber was just interested in selling me a new water softener. Sears repair to the rescue, tech knew exactly what to look for, fixed it, made sure everything was working, and took off all in 30 mins. The service charge was just 99 dollars and it was well worth it. I highly recommend Sears Appliance repair
Mike T,
Adam went well above and beyond to repair our dishwasher after trouble shooting numerous hidden issues that went back to when the dishwasher was installed in our new house in 2016. Big shout out to Adam Westreich for his outstanding workmanship and customer service. Thanks Adam. Greatly appreciated.
Keric R,
Customer service response - Thank you Keric, for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on 1671019200000
I felt secure that Jamie was doing everything possible to fix the problem. He is friendly but pays attention to business.
Fred W,
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on 1689336000000
Sears fulfilled my warranty claim. Michael was the service tech who responded. He was very knowledgeable and was able to repair my (older) machine in a timely manner. I would gladly hire Micheal again if the need were to arise!
Vickie L,
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on 1692014400000
My dryer was not heating, Ryan was able to fix my dryer and do an excellent job! It runs great now. Thank you, Ryan.
Patty L,
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on 1694692800000
Repair service person was very nice but my problem was not fixed. Very disappointed
darleen S,
Customer service response - We apologize for the inconvenience, Darleen. Thank you for your feedback, and please contact us directly so we can address the issue further.
Sears Home Services on 1745535116632
Antonio D,
Customer service response - Thanks for the great rating, Antonio! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1743044700869
Philip W,
Customer service response - Thanks for the great rating, Philip! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1736914650244
The service was high quality, convenient, easy to use, and prompt. However they charged me $237 for a part available from Amazon for 29.99 (exact same SKU). So, there is definitely a price for convenience!
sean D,
Customer service response - Thank you for your feedback, Sean. We're glad to hear you found our service high quality and convenient, but we're sorry about the pricing concern.
Sears Home Services on 1730259449634
All four of the technicians were great. Scheduling the correct tech for the specific fridge was NOT a great experience. Lag time waiting on parts was an issue as well. It was about 2 months from start until today. Customer service through the call center was hard to take. Granted not their fault as they are looking at a screen and can not call local provider to assist fixing the scheduling opportunities.
Susan A,
Customer service response - Thank you for your feedback, Susan. We're glad to hear James worked hard, but we're sorry for the scheduling issues and ongoing fridge problem. Please contact us directly so we can assist you further.
Sears Home Services on 1729133901347
