686 Brandon Town Center Mall Reviews

Read reviews from customers who used our services at 686 Brandon Town Center Mall


Total reviews

496


Average Rating

4.2/5

December 24, 2015
Overall rating

I don't give five stars to any cause or deed because on this earth, nobody's perfect or worthy of such a high accolade status, except Jesus! That being said, after several service calls, Sears did finally rectify all the dysfunction concerning the filtering, water dispensing, and ice making capabilities of my Kenmore fridge. Realizing that all these parts/functions are integral, and rely on each other for the overall peak performance of the unit, negated any inconveniences I may have incurred due to any schedule changes or time involved to complete the repair process! All technicians that were dispatched to my home were professional, courteous, neat in appearance and knowledgeable. And performed their jobs in a very reasonable amount of time. I guess the only thing that I was kinda put out about was the fact that I was charged for another water filter that I had just replaced prior to any service call. And even after that filter change the problems of water dispensing and ice making still persisted. It was not until the filter housing was changed that functionality was partially restored. Having said all that, @ the end of the day, all functionality has been restored to my fridge and right before, (two days to be precise), the Christmas holidays & company/family arrive! In conclusion, to Sears be the accolades & appreciation for the eventual success of the repair and to God, the glory! Merry Christmas 2015!

J L,

February 05, 2016
Overall rating

Scott found the problem quickly and fixed it. It appears that in the original assembly someone did not properly connect the controls to the motor and machine vibration disconneted the switch.

William W,

February 18, 2016
Overall rating

Great! Visit went smoothly and quickly. Service guy was professional and friendly. Thank you!

Nancy S,

June 10, 2016
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Maria M,

December 16, 2016
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John D,

January 13, 2017
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Anthony C,

February 12, 2017
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Maha K,

April 05, 2017
Overall rating

After having someone come out to look at the washing machine at my rental property .i decided to have Sears come out to look at it.my first estimate was about $380.00 Not only did Sears not find a problem but they checked it out three times. And found the only thing wrong with was that the drain was clogged . Honest professional and thorough

anthony R,

April 17, 2017
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Magda R,

April 25, 2017
Overall rating

Sears finally sent a person who had knowledge of replacing the gasket in my refrigerator after 2 1/2 weeks. This rating is for the person and not for Sears maintenance contract which I wouldn't recommend to anyone . The 4 star is for Scott.

Sarah G,

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