686 Brandon Town Center Mall Reviews

The service was high quality, convenient, easy to use, and prompt. However they charged me $237 for a part available from Amazon for 29.99 (exact same SKU). So, there is definitely a price for convenience!

All four of the technicians were great. Scheduling the correct tech for the specific fridge was NOT a great experience. Lag time waiting on parts was an issue as well. It was about 2 months from start until today. Customer service through the call center was hard to take. Granted not their fault as they are looking at a screen and can not call local provider to assist fixing the scheduling opportunities.

Technician very nice, but he never asked me to sign the estimate or the finalized bill, or any document authorizing payment from my credit card. I was not shown any electronic "paperwork" and could not verify the work or payment until after he left, to me this is a major problem. He seemed to know immediately what was wrong, but had to go to warehouse to pick up the part, seeing as how dryer is 12 yrs old this was not unexpected. I need to test the dryer to confirm that was the only problem.

Excellent service tech just wish I hadn't had to wait as many days before he could come as it was my wedding and it messed up plans for making food for reception.

Our new Kenmore elite refrigerator had a stopped drain and a lot of ice buildup - don't know what caused it - but they came out and used a steam gun and melted the ice. Its been 5 days since repair and everything seems ok. Only complaint would be that it took almost 2 weeks to get an appointment.

The washer seems to work fine. The repairman suggested using less detergent and water down the fabric softner to avoid white streaks on my black pants. Will try it and see what happens.

The repairman was Friendly, neat and knowledgeable.... great job done

Awesome experience. Service technician was friendly, knowledgeable, and informative!! Thanks for defining the problem and educating me on my high efficiency washer!!!